Baylor Scott and White Medical Center Hillcrest
Baylor Scott and White Medical Center Hillcrest is a medical facility located in Waco, TX. This hospital has been recognized for Outstanding Patient Experience Award™, Outpatient Joint Replacement Excellence Award™, and more.
Patient Experience Rating
14% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2024)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
Outpatient Joint Replacement Excellence Award™ (2024, 2023)
Superior clinical outcomes in hospital outpatient total knee and total hip replacement
Outpatient Orthopedic Surgery Excellence Award™ (2024)
Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Specialty Excellence Awards
Outpatient Joint Replacement Excellence Award™
2024, 2023
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Specialty Excellence Awards
Outpatient Orthopedic Surgery Excellence Award™
2024
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBaylor Scott and White Medical Center Hillcrest
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Baylor Scott and White Medical Center Hillcrest
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Debby Elliott Apr 12 2024
Review for Dr. Miller
Dr Martindale has been our family physician for decades. My wife and I started seeing him when he had his office in Lorena, TX. He understands life challenges and responds ethically and professionally to our medical needs. We are truly blessed by Dr Martindale and his staff.
Martin & Sonia Apr 11 2024
Review for Dr. Martindale
Very knowledgeable and compassionate! She listened to what I was saying. Explained what was going on and advised on how to proceed and the tests that need to be run.
Apr 11 2024
Review for Dr. Levings
Location
Baylor Scott and White Medical Center Hillcrest
Frequently Asked Questions
Where is Baylor Scott and White Medical Center Hillcrest located?
Baylor Scott and White Medical Center Hillcrest is located at 100 Hillcrest Medical Blvd, Waco, TX 76712. Find other locations and directions on Healthgrades.
Has Baylor Scott and White Medical Center Hillcrest won any recent awards from Healthgrades?
Yes, Baylor Scott and White Medical Center Hillcrest has been awarded with Outstanding Patient Experience Award™, Outpatient Joint Replacement Excellence Award™, and Outpatient Orthopedic Surgery Excellence Award™ in the past two years.
Is Baylor Scott and White Medical Center Hillcrest highly rated with patients?
77% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Baylor Scott and White Medical Center Hillcrest score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Baylor Scott and White Medical Center Hillcrest?
Phone number, appointment information, and directions can be found on Healthgrades Baylor Scott and White Medical Center Hillcrest profile..
How does Baylor Scott and White Medical Center Hillcrest rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Miller is a very caring and compassionate medical provider with the experience I needed to take care of complicated medication issues. I appreciate having her as my PCP.