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Welcome to the Healthgrades Web site (this "Site") provided by Health Grades, Inc. ("Healthgrades," "we" or "us"). Healthgrades collects data and other information regarding hospitals, physicians, long-term care facilities and other providers of healthcare services (collectively, "Healthcare Providers") from a variety of sources. Healthgrades uses proprietary processes and algorithms to select, compile and adjust certain data to generate ratings of the Healthcare Providers ("Ratings"). On this Site, Healthgrades makes available Ratin