CHI Memorial Hospital Chattanooga

81%

Patients that would definitely recommend

11% higher than the national average

CHI Memorial Hospital Chattanooga is a medical facility located in Chattanooga, TN. This hospital has been recognized for America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2024)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™ (2024, 2023, 2022)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™ (2024)

Superior clinical outcomes in outpatient total hip replacement, and outpatient total knee replacement

America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™

America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™ (2024)

Superior clinical outcomes in outpatient back and neck surgery, outpatient rotator cuff surgery, outpatient total hip replacement, and outpatient total knee replacement

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™ (2024)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Critical Care Excellence Award™

Critical Care Excellence Award™ (2024)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2023)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

4 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Heart Attack

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Critical Care Excellence Award™

Critical Care Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

Better than Expected

Outpatient Total Knee Replacement

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™

2024

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Better than Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Specialty Excellence Awards

America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™

America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Transurethral Prostate Resection Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™

2024, 2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

Worse than Expected

Spinal Fusion

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10

8% higher than the national average

81%

Would definitely recommend

11% higher than the national average

CHI Memorial Hospital Chattanooga

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%52%

CHI Memorial Hospital Chattanooga

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%65%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

When I first moved to Tennessee I had to find a doctor. Dr Gouge picked up on my heart issues on the first visit. I had to have a triple bypass. She is very compassionate. I now live in Georgia and so wish I could stay her patient!

Ava Mar 15 2024

Review for Dr. Gouge

After 3 months of the worse nerve pain ever, I saw Dr. GEDDES, which I had seen before. He immediately indicated he wanted to get me out of pain. I had stenosis and 2 herniated disc. He explained the procedure in a way that my husband and I could understand. He did the surgery and I had...

Sarah Mar 14 2024

Review for Dr. Geddes

Dr. Mullins is one of the best doctors I have seen, he has a great bed side manner. I had prostate surgery which was successful and my life is much better. I will recommend to all my friends that might need him to call and make an appointment.

Mar 14 2024

Review for Dr. Mullins

The staff is always friendly. Dr Ford is a very experienced doctor that listens well, and he cares about his patients. He is able to perform many different procedures to help you. He has been a life saver to me and other family members. I highly recommend him. Also if you use recreational...

Very happy patient Mar 14 2024

Review for Dr. Ford

Dr. Lunn and staff are friendly, professional, and always courteous. Dr. Lunn has researched and studied craniomandibular joint issues extensively, with many years of publications of his findings. My 6 months of treatment was totally successful and worth all of the effort and investment. It has...

tambourine15 Mar 13 2024

Review for Dr. Lunn

Location

CHI Memorial Hospital Chattanooga

2525 Desales Ave, Chattanooga TN 37404

CallDirections

(423) 225-5337

Frequently Asked Questions

Where is CHI Memorial Hospital Chattanooga located?

CHI Memorial Hospital Chattanooga is located at 2525 Desales Ave, Chattanooga, TN 37404. Find other locations and directions on Healthgrades.

Has CHI Memorial Hospital Chattanooga won any recent awards from Healthgrades?

Yes, CHI Memorial Hospital Chattanooga has been awarded with America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and 6 more in the past two years.

Is CHI Memorial Hospital Chattanooga highly rated with patients?

77% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does CHI Memorial Hospital Chattanooga score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at CHI Memorial Hospital Chattanooga?

Phone number, appointment information, and directions can be found on Healthgrades CHI Memorial Hospital Chattanooga profile..

How does CHI Memorial Hospital Chattanooga rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2525 Desales Ave

Chattanooga, TN 37404

Directions

(423) 225-5337