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Saint Francis Hospital - Bartlett

Saint Francis Hospital - Bartlett is a medical facility located in Bartlett, TN. This hospital has been recognized for Outpatient Orthopedic Surgery Excellence Award™.

55%

Patient Experience Rating

9% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™ (2024)

Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Breakdown of abdominal incision site

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Better than Expected

Specialty Excellence Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™

2024

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
57%

Patients who gave a rating of 9 or 10

8% lower than the national average

55%

Would definitely recommend

9% lower than the national average

Saint Francis Hospital - Bartlett

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%70%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%69%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%53%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%53%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%75%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%39%47%

Saint Francis Hospital - Bartlett

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%52%66%

Providers

Provider Reviews

Everyone was very nice and efficient and in a timely manner.

Apr 18 2024

Review for Dr. Pokabla

I always have a good visit. No problem getting an appointment. Friendly nurses. Really like Dr. Krapf.

Larry Forbes Apr 17 2024

Review for Dr. Krapf

Very complete. Always going a long to help with everything. Going over everyday meds and how you are doing. Very friendly and nice. Appointments are right on time! Easy to call and get appointment.

Wanda Firimonte Apr 17 2024

Review for Dr. Krapf

Annual Check up.

Vanpelt Apr 17 2024

Review for Dr. Krapf

Dr. Craft as a great bedside manner and he really listens to you and shows genuine concern.

Apr 16 2024

Review for Dr. Krapf

Location

Saint Francis Hospital - Bartlett

2986 Kate Bond Rd, Bartlett TN 38133

CallDirections

(901) 820-7000

Frequently Asked Questions

Where is Saint Francis Hospital - Bartlett located?

Saint Francis Hospital - Bartlett is located at 2986 Kate Bond Rd, Bartlett, TN 38133. Find other locations and directions on Healthgrades.

Has Saint Francis Hospital - Bartlett won any recent awards from Healthgrades?

Yes, Saint Francis Hospital - Bartlett has been awarded with Outpatient Orthopedic Surgery Excellence Award™ in the past two years.

Is Saint Francis Hospital - Bartlett highly rated with patients?

57% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Saint Francis Hospital - Bartlett score well in safety ratings?

Healthgrades tracks outcome ratings for 10 hospital services. View more details here.

How do I get in at Saint Francis Hospital - Bartlett?

Phone number, appointment information, and directions can be found on Healthgrades Saint Francis Hospital - Bartlett profile..

How does Saint Francis Hospital - Bartlett rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2986 Kate Bond Rd

Bartlett, TN 38133

Directions

(901) 820-7000