CHI Memorial Hospital Chattanooga

80%

Patients that would definitely recommend

16% higher than the national average

CHI Memorial Hospital Chattanooga is a medical facility located in Chattanooga, TN. This hospital has been recognized for America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2024)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™ (2024, 2023, 2022)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™ (2024)

Superior clinical outcomes in outpatient total hip replacement, and outpatient total knee replacement

America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™

America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™ (2024)

Superior clinical outcomes in outpatient back and neck surgery, outpatient rotator cuff surgery, outpatient total hip replacement, and outpatient total knee replacement

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™ (2024)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Critical Care Excellence Award™

Critical Care Excellence Award™ (2024)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2023)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

4 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Heart Attack

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Critical Care Excellence Award™

Critical Care Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

Better than Expected

Outpatient Total Knee Replacement

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™

2024

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Better than Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Specialty Excellence Awards

America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™

America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Transurethral Prostate Resection Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™

2024, 2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

Worse than Expected

Spinal Fusion

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10

12% higher than the national average

80%

Would definitely recommend

16% higher than the national average

CHI Memorial Hospital Chattanooga

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%47%

CHI Memorial Hospital Chattanooga

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%66%

Providers

Provider Reviews

Dr. Richardson is very personable and is extremely intelligent. He put my son at ease with his wonderful bedside manner.Absolutely hands down one of the best doctors we've ever been to !

Mar 24 2024

Review for Dr. Richardson

Very professional- quick to diagnose and treat symptoms.

Mar 24 2024

Review for Dr. Richardson

I like having a health care provider that seems to really care about their patients.

Terry Mar 23 2024

Review for Geneva Record

Dr. Ballard has done both of my knee replacements. The first six years ago and the second about six weeks ago.There was no question in my mind about who I wanted to perform this second surgery. I had complete confidence and faith in him and wasn’t the least bit nervous about either surgery. I did...

Mar 22 2024

Review for Dr. Ballard

I visited Dr Cohn to learn results of recent MRI exam.

Mar 22 2024

Review for Dr. Cohn

Location

CHI Memorial Hospital Chattanooga

2525 Desales Ave, Chattanooga TN 37404

CallDirections

(423) 225-5337

Frequently Asked Questions

Where is CHI Memorial Hospital Chattanooga located?

CHI Memorial Hospital Chattanooga is located at 2525 Desales Ave, Chattanooga, TN 37404. Find other locations and directions on Healthgrades.

Has CHI Memorial Hospital Chattanooga won any recent awards from Healthgrades?

Yes, CHI Memorial Hospital Chattanooga has been awarded with America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and 6 more in the past two years.

Is CHI Memorial Hospital Chattanooga highly rated with patients?

77% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does CHI Memorial Hospital Chattanooga score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at CHI Memorial Hospital Chattanooga?

Phone number, appointment information, and directions can be found on Healthgrades CHI Memorial Hospital Chattanooga profile..

How does CHI Memorial Hospital Chattanooga rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2525 Desales Ave

Chattanooga, TN 37404

Directions

(423) 225-5337