Baptist Memorial Hospital - Memphis

67%

Patients that would definitely recommend

3% higher than the national average

Baptist Memorial Hospital - Memphis is a medical facility located in Memphis, TN. This hospital has been recognized for Stroke Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Stroke Care Excellence Award™

Stroke Care Excellence Award™ (2024, 2023, 2022)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

7 ratings were worse than expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery

2 ratings were better than expected

4 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Stroke Care Excellence Award™

Stroke Care Excellence Award™

2024, 2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Worse than Expected

Outpatient Rotator Cuff Repair

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10

Equal to the national average

67%

Would definitely recommend

3% higher than the national average

Baptist Memorial Hospital - Memphis

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%53%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%47%

Baptist Memorial Hospital - Memphis

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%66%

Providers

Provider Reviews

Dr. Cole listen and seems genuinely concerns about your medical issues. His staff is professional and friendly from the front desk to the exam room. Allison, his nurse is just awesome, caring, and compassionate.

Shirley Cole Mar 25 2024

Review for Dr. Cole

I have scoliosis and have had some nerve pain over the last year or so and saw Dr. lab today. He was amazing. So genuine and kind and also knowledgeable. Did not try to push surgery on me at all and explained everything in great detail where other physicians have not. I would highly recommend him to...

Mel P. Mar 23 2024

Review for Dr. Labagnara

Dr Estepp and her entire staff were friendly and very professional. I felt very comfortable during my visit.

Billie Kellum Mar 23 2024

Review for Dr. Estepp

Appointment was on time and very satisfactory. Would recommend Dr. Park and Campbell Clinic.

Excellent Care ! Mar 22 2024

Review for Dr. Park

Very courteous, professional and thorough! He took x-rays and examined my feet. Great job in removing two painful ingrown toenails. Highly recommend Dr. Song.

Mar 22 2024

Review for Dr. Song

Location

Baptist Memorial Hospital - Memphis

6019 Walnut Grove Rd, Memphis TN 38120

CallDirections

(901) 226-5000

Frequently Asked Questions

Where is Baptist Memorial Hospital - Memphis located?

Baptist Memorial Hospital - Memphis is located at 6019 Walnut Grove Rd, Memphis, TN 38120. Find other locations and directions on Healthgrades.

Has Baptist Memorial Hospital - Memphis won any recent awards from Healthgrades?

Yes, Baptist Memorial Hospital - Memphis has been awarded with Stroke Care Excellence Award™ in the past two years.

Is Baptist Memorial Hospital - Memphis highly rated with patients?

65% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Baptist Memorial Hospital - Memphis score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Baptist Memorial Hospital - Memphis?

Phone number, appointment information, and directions can be found on Healthgrades Baptist Memorial Hospital - Memphis profile..

How does Baptist Memorial Hospital - Memphis rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

6019 Walnut Grove Rd

Memphis, TN 38120

Directions

(901) 226-5000