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University of Tennessee Medical Center

University of Tennessee Medical Center is a medical facility located in Knoxville, TN. This hospital has been recognized for America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, and more.

76%

Patient Experience Rating

12% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2022)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2024, 2023)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™ (2024)

Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.

America’s 100 Best Hospitals for Critical Care Award™

America’s 100 Best Hospitals for Critical Care Award™ (2022)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Orthopedic Surgery Award™

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2022)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Bloodstream infection following surgery

1 rating was better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Critical Care Award™

America’s 100 Best Hospitals for Critical Care Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™

America’s 100 Best Hospitals for Orthopedic Surgery Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

Better than Expected

Specialty Excellence Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Better than Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

Worse than Expected

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™

America’s 100 Best Hospitals for Orthopedic Surgery Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

Better than Expected

Carotid Procedures

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10

8% higher than the national average

76%

Would definitely recommend

12% higher than the national average

University of Tennessee Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%47%

University of Tennessee Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%66%

Providers

Provider Reviews

He very professional and very kind, he listens and answers all your concerns and questions. He is the best!!

Apr 14 2024

Review for Dr. Snyder Jr

I’ve had 3 lumbar ops by Dr Snyder and all have been very successful in relieving pain and fixing the issues. He went above and beyond in working me in on my last one when I was in excruciating pain. Highly recommend.

K Johnson Apr 13 2024

Review for Dr. Snyder Jr

He takes time to ask how you are doing. He listens to what you say and offers options to resolve your issue. He is pleasant and professional. I highly recommend him.

Joseph Apr 12 2024

Review for Dr. Ivie

Dr. Savage and her staff are all fantastic humans. The fact that she's so gifted at her profession is a bonus.

Fordahl Family Apr 12 2024

Review for Dr. Savage

Dr. Wertz is a pleasant, informative, considerate, and compassionate physician. She takes time to teach and explain illness and intervention with a definite focus on prevention. She is quick to respond via email and has been such a blessing to my children, who lost their beloved pediatrician to...

New patient Apr 12 2024

Review for Dr. Wertz

Location

University of Tennessee Medical Center

1924 Alcoa Hwy, Knoxville TN 37920

CallDirections

(865) 305-9000

Frequently Asked Questions

Where is University of Tennessee Medical Center located?

University of Tennessee Medical Center is located at 1924 Alcoa Hwy, Knoxville, TN 37920. Find other locations and directions on Healthgrades.

Has University of Tennessee Medical Center won any recent awards from Healthgrades?

Yes, University of Tennessee Medical Center has been awarded with America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, Outpatient Joint Replacement Excellence Award™, and 3 more in the past two years.

Is University of Tennessee Medical Center highly rated with patients?

73% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does University of Tennessee Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at University of Tennessee Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades University of Tennessee Medical Center profile..

How does University of Tennessee Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1924 Alcoa Hwy

Knoxville, TN 37920

Directions

(865) 305-9000