St. Francis Downtown
St. Francis Downtown is a medical facility located in Greenville, SC. This hospital has been recognized for America's 50 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.
Patient Experience Rating
12% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 50 Best Hospitals Award™ (2022)
Top 1% in the nation for providing the highest clinical quality year over year
America's 250 Best Hospitals Award™ (2022)
Top 5% in the nation for consistently delivering clinical quality
Patient Safety Excellence Award™ (2024)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Joint Replacement Award™ (2024, 2023, 2022)
Superior clinical outcomes in knee and hip replacement
America’s 50 Best Hospitals for Outpatient Joint Replacement Award™ (2024)
Superior clinical outcomes in outpatient total hip replacement, and outpatient total knee replacement
America’s 50 Best Hospitals for Surgical Excellence Award™ (2023, 2022)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
Outpatient Joint Replacement Excellence Award™ (2023)
Superior clinical outcomes in hospital outpatient total knee and total hip replacement
America’s 100 Best Hospitals for Cardiac Care Award™ (2022)
Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery
America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2022)
Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement
America’s 100 Best Hospitals for Spine Surgery Award™ (2022)
Superior clinical outcomes in back and neck surgeries and spinal fusion procedures
Stroke Care Excellence Award™ (2022)
Superior clinical outcomes in the care and treatment of stroke
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Defibrillator Procedures
In Hospital
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Cardiac Care Award™
2022
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Stroke Care Excellence Award™
2022
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Joint Replacement Award™
2024, 2023, 2022
America’s 100 Best Hospitals for Orthopedic Surgery Award™
2022
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Specialty Excellence Awards
America’s 50 Best Hospitals for Outpatient Joint Replacement Award™
2024
Outpatient Joint Replacement Excellence Award™
2023
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Transurethral Prostate Resection Surgery
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Orthopedic Surgery Award™
2022
America’s 100 Best Hospitals for Spine Surgery Award™
2022
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Peripheral Vascular Bypass
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceSt. Francis Downtown
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
St. Francis Downtown
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Dianne H. Apr 16 2024
Review for Dr. Gerscovich
I really appreciate Dr. Dishler concern for me she listens and acknowledge my concerns. She finds every option to make things better for me. I don't feel rushed at my appointments at all.
Mrs. Scott Apr 16 2024
Review for Dr. Dishler
He discussed all of my options at length. Wasn’t rushed, answered all my questions and made me feel like I was the most important patient.
Guy Cipriano Apr 13 2024
Review for Dr. Sterrett
One star for Dr. Austin is VERY generous, she deserves no stars. She shows no empathy whatsoever and is horrible to talk to about what is going on with your body. She doesn't listen to the patient. She will make you feel like your complaints and concerns are over the top. Dr. Austin basically...
Apr 12 2024
Review for Dr. Austin
Location
St. Francis Downtown
Frequently Asked Questions
Where is St. Francis Downtown located?
St. Francis Downtown is located at 1 Saint Francis Dr, Greenville, SC 29601. Find other locations and directions on Healthgrades.
Has St. Francis Downtown won any recent awards from Healthgrades?
Yes, St. Francis Downtown has been awarded with America's 50 Best Hospitals Award™, America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, and 8 more in the past two years.
Is St. Francis Downtown highly rated with patients?
71% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does St. Francis Downtown score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at St. Francis Downtown?
Phone number, appointment information, and directions can be found on Healthgrades St. Francis Downtown profile..
How does St. Francis Downtown rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Gerscovich replaced my right hip and corrected a leg length discrepancy from my left hip replacement. He is very proactive in educating pre and post surgery to help in ensuring a positive outcome. He is personable and compassionate. His team is excellent as well. I highly highly recommend Dr....