Bon Secours St. Francis Hospital
Bon Secours St. Francis Hospital is a medical facility located in Charleston, SC. This hospital has been recognized for Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Gastrointestinal Care Award™, and more.
Patient Experience Rating
15% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2024, 2023)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2024, 2023)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
Pulmonary Care Excellence Award™ (2024, 2023, 2022)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Stroke Care Excellence Award™ (2024)
Superior clinical outcomes in the care and treatment of stroke
Surgical Care Excellence Award™ (2024, 2022)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
America’s 100 Best Hospitals for Prostate Surgery Award™ (2023)
Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate
America’s 100 Best Hospitals for Spine Surgery Award™ (2023, 2022)
Superior clinical outcomes in back and neck surgeries and spinal fusion procedures
America’s 100 Best Hospitals for Stroke Care Award™ (2023, 2022)
Superior clinical outcomes in the care and treatment of stroke
Critical Care Excellence Award™ (2023, 2022)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Gastrointestinal Care Excellence Award™ (2022)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Gastrointestinal Surgery Excellence Award™ (2022)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
Neurosciences Excellence Award™ (2022)
Superior clinical outcomes in stroke care and cranial neurosurgery
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Critical Care Excellence Award™
2023, 2022
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Gastrointestinal Care Award™
2024, 2023
America’s 100 Best Hospitals for Gastrointestinal Surgery Award™
2024, 2023
Gastrointestinal Care Excellence Award™
2022
Gastrointestinal Surgery Excellence Award™
2022
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Stroke Care Excellence Award™
2024
America’s 100 Best Hospitals for Stroke Care Award™
2023, 2022
Neurosciences Excellence Award™
2022
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Transurethral Prostate Resection Surgery
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Prostate Surgery Award™
2023
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2024, 2023, 2022
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Spine Surgery Award™
2023, 2022
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBon Secours St. Francis Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Bon Secours St. Francis Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Karen Mar 28 2024
Review for Dr. Tipton
I have seen Dr Rittenberg for symptoms following prostate cancer radiation … she was very easy to talk with and when I needed a Cystoscopy, she performed that procedure with skill and explained everything she found in a directand informative way … she was great!
Tom Kennel Mar 28 2024
Review for Dr. Rittenberg
Dr. Picard is a great listener and provides options. I’ve been seeing him for most of the 10.5 years I’ve lived here and wouldn’t trust anyone else
Mar 27 2024
Review for Dr. Picard
I recently paid a visit to Roper Saint Francis hospital in Charleston South Carolina. Dr. McLean was the doctor treating me in the ED. His bedside manner was top-notch. He made me feel very comfortable and listened to everything I had to say. We played devils advocate, and went back-and-forth on...
Dorian Papanikolopoulos Mar 27 2024
Review for Dr. McLean
Location
Bon Secours St. Francis Hospital
Frequently Asked Questions
Where is Bon Secours St. Francis Hospital located?
Bon Secours St. Francis Hospital is located at 2095 Henry Tecklenburg Dr, Charleston, SC 29414. Find other locations and directions on Healthgrades.
Has Bon Secours St. Francis Hospital won any recent awards from Healthgrades?
Yes, Bon Secours St. Francis Hospital has been awarded with Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Gastrointestinal Care Award™, America’s 100 Best Hospitals for Gastrointestinal Surgery Award™, and 10 more in the past two years.
Is Bon Secours St. Francis Hospital highly rated with patients?
76% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Bon Secours St. Francis Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Bon Secours St. Francis Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Bon Secours St. Francis Hospital profile..
How does Bon Secours St. Francis Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
The staff was friendly and helpful and I was seen quickly. Dr. Tipton listened to my concerns and explained what the treatment options were. He was very patient and kind.