Geisinger Community Medical Center

64%

Patients that would definitely recommend

Equal to the national average

Geisinger Community Medical Center is a medical facility located in Scranton, PA. This hospital has been recognized for America's 250 Best Hospitals Award™, Coronary Intervention Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2022)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™ (2023)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Critical Care Excellence Award™

Critical Care Excellence Award™ (2023, 2022)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Breakdown of abdominal incision site

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Critical Care Excellence Award™

Critical Care Excellence Award™

2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

As Expected

Vaginal Delivery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Hip Replacement

In Hospital

Worse than Expected

Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
63%

Patients who gave a rating of 9 or 10

2% lower than the national average

64%

Would definitely recommend

Equal to the national average

Geisinger Community Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%47%

Geisinger Community Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%44%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%66%

Providers

Provider Reviews

Dr. Kolessar and Alex and his staff are very good at what they do. They always answered my questions and made me feel that I was in excellent care.

Regina Siene Mar 23 2024

Review for Dr. Kolessar

I was in her care for years. She micromanaged my thyroid the past few years, because of having Leukemia twice as a child and multiple instances total body radiation during my treatments. I was at a much higher risk for Thyroid Cancer. After multiple biopsies done by her she was able to push for me...

Devon Dercole Mar 19 2024

Review for Dr. Shanaz

Dr. Gordon listens to my concerns, hands out expert advice and direction from his medical education and years of experience.

Richard G. Mar 19 2024

Review for Dr. Gordon

I felt very comfortable with Dr. Ali. He explained the procedure and the results in detail and put my mind at ease.

Mar 17 2024

Review for Dr. Ali

Doctor Grad was extremely condescending and made a degrading comment about my weight with the knowledge of my extensive history with an eating disorder. After I explained how his comment made me feel, he laughed and said most women would be happy with weight loss despite my weight loss being caused...

Anne Mar 16 2024

Review for Dr. Grad Sr

Location

Geisinger Community Medical Center

1800 Mulberry St, Scranton PA 18510

CallDirections

(570) 703-8000

Frequently Asked Questions

Where is Geisinger Community Medical Center located?

Geisinger Community Medical Center is located at 1800 Mulberry St, Scranton, PA 18510. Find other locations and directions on Healthgrades.

Has Geisinger Community Medical Center won any recent awards from Healthgrades?

Yes, Geisinger Community Medical Center has been awarded with America's 250 Best Hospitals Award™, Coronary Intervention Excellence Award™, and Critical Care Excellence Award™ in the past two years.

Is Geisinger Community Medical Center highly rated with patients?

63% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Geisinger Community Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Geisinger Community Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Geisinger Community Medical Center profile..

How does Geisinger Community Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1800 Mulberry St

Scranton, PA 18510

Directions

(570) 703-8000