Western Reserve Hospital
Western Reserve Hospital is a medical facility located in Cuyahoga Falls, OH. This hospital has been recognized for Outstanding Patient Experience Award™.
Patient Experience Rating
9% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceWestern Reserve Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Western Reserve Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 10 2024
Review for Dr. Noyes
I arrived at 7:55 AM for my 8 o’clock appointment. I did not see Dr. Acus until 9:40 AM. I think that is an excessively long wait time. The nurse Bobi had taken all my vitals and information I had had my x-rays and I sat in the room another hour. When Dr. Acus. came in he was very rushed this time....
Apr 10 2024
Review for Dr. Acus III
Dr. Heindel took great care of me- assessed my knee injury, set up a plan of care and six weeks later I was back to normal! I would highly recommend Dr. Heindel for any orthopedic related injury.
Mary Fair Apr 09 2024
Review for Dr. Heindel
I had several ulsers on both feet. If it wasn't for Dr. Chokan, I would have lost both feet. Very informative. Very good listener, treats you always with the highest respect. Would refer his professionalism to anyone.
Francis M. Dennewitz Apr 08 2024
Review for Dr. Chokan
Very knowledgeable took the time to answer all my wife’s questions
Gene Apr 08 2024
Review for Dr. Scully
Location
Western Reserve Hospital
Frequently Asked Questions
Where is Western Reserve Hospital located?
Western Reserve Hospital is located at 1900 23rd St, Cuyahoga Falls, OH 44223. Find other locations and directions on Healthgrades.
Has Western Reserve Hospital won any recent awards from Healthgrades?
Yes, Western Reserve Hospital has been awarded with Outstanding Patient Experience Award™ in the past two years.
Is Western Reserve Hospital highly rated with patients?
70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Western Reserve Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Western Reserve Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Western Reserve Hospital profile..
How does Western Reserve Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
The most important aspect was flawless which was the surgical skill to make the repair.