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University Hospitals Samaritan Medical Center

University Hospitals Samaritan Medical Center is a medical facility located in Ashland, OH. This hospital has been recognized for Outstanding Patient Experience Award™.

70%

Patient Experience Rating

1% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10

9% higher than the national average

70%

Would definitely recommend

1% higher than the national average

University Hospitals Samaritan Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%78%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%85%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%74%63%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%60%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%86%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%50%

University Hospitals Samaritan Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%59%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%82%71%

Providers

Provider Reviews

Dr Noel explains in depth why a procedure needs to be done and how he would handle. Perfect outcome

Apr 14 2024

Review for Dr. Noel

Dr Noel took the time to explain my procedure and options. It’s been one year since my surgery and I’m pain free.The entire staff at Crystal Clinic does an outstanding job!!!

Mar 27 2024

Review for Dr. Noel

Beware of Dr. Kirby if you value compassion, respect, and professionalism in your medical care. All of my visits with him for over a year were characterized by dismissiveness, rudeness, and a lack of responsiveness. His judgmental and careless attitude, especially towards young females, was not only...

Mar 27 2024

Review for Dr. Kirby

The staff and Drs are very nice. Love the fact that they have a bone urgent care.From the people taking appointments to the Drs all very respectful and caring.

Robyn Mar 21 2024

Review for Dr. Noel

My husband had treatable cancer and managing until he encountered this young man. Far too many undeniable mistakes. So unless he admits them he will not improve. I forgive him, LORD help me. But, my husband is dead because of his neglect and unprofessionalism. He simply did not care. Giving my...

Betty J. Williams Mar 18 2024

Review for Dr. Bajor

Location

University Hospitals Samaritan Medical Center

1025 Center St, Ashland OH 44805

CallDirections

(419) 289-0491

Frequently Asked Questions

Where is University Hospitals Samaritan Medical Center located?

University Hospitals Samaritan Medical Center is located at 1025 Center St, Ashland, OH 44805. Find other locations and directions on Healthgrades.

Has University Hospitals Samaritan Medical Center won any recent awards from Healthgrades?

Yes, University Hospitals Samaritan Medical Center has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is University Hospitals Samaritan Medical Center highly rated with patients?

79% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does University Hospitals Samaritan Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at University Hospitals Samaritan Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades University Hospitals Samaritan Medical Center profile..

How does University Hospitals Samaritan Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1025 Center St

Ashland, OH 44805

Directions

(419) 289-0491