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Mercy Health - Willard Hospital

Mercy Health - Willard Hospital is a medical facility located in Willard, OH. This hospital has been recognized for Outstanding Patient Experience Award™ and Pulmonary Care Excellence Award™.

83%

Patient Experience Rating

11% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2023)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2024)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2024

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
86%

Patients who gave a rating of 9 or 10

11% higher than the national average

83%

Would definitely recommend

11% higher than the national average

Mercy Health - Willard Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%93%82%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%85%81%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%84%71%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%72%64%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%87%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%65%54%

Mercy Health - Willard Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%72%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%87%76%

Providers

Provider Reviews

Very professional and reassuring

Apr 12 2024

Review for Dr. Campbell

I came in for my 2 yr knee exam he was very happy with my progress with the knee

Apr 10 2024

Review for Dr. Powers

Dr. Powers & his staff were the best in surgery of my achilles tendon and recovery. I will definitely continue to use their services when needed.

J Fresch Apr 05 2024

Review for Dr. Powers

A few years back I had Cataract surgery done by Dr. Krysta Goslin Afterwards it was pretty good but needed a little procedure to clear it up better... So she had me come in, she did yag laser on my left eye a few times and on my right eye once... She ruined my lenses that I paid alot of money for...

Deidra Reed Apr 02 2024

Review for Dr. Beshaler

I went to see Dr. Powers because I was having severe hip pain. When he looked at my x-ray and he could see that I was bone on bone. I had surgery to repair this and Dr. Powers did can amazing job!! I will only see him if I need surgery in the future.

Constance Shepard Mar 29 2024

Review for Dr. Powers

Location

Mercy Health - Willard Hospital

1100 Neal Zick Rd, Willard OH 44890

CallDirections

(419) 964-5000

Frequently Asked Questions

Where is Mercy Health - Willard Hospital located?

Mercy Health - Willard Hospital is located at 1100 Neal Zick Rd, Willard, OH 44890. Find other locations and directions on Healthgrades.

Has Mercy Health - Willard Hospital won any recent awards from Healthgrades?

Yes, Mercy Health - Willard Hospital has been awarded with Outstanding Patient Experience Award™ and Pulmonary Care Excellence Award™ in the past two years.

Is Mercy Health - Willard Hospital highly rated with patients?

86% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Mercy Health - Willard Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 7 hospital services. View more details here.

How do I get in at Mercy Health - Willard Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Mercy Health - Willard Hospital profile..

How does Mercy Health - Willard Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1100 Neal Zick Rd

Willard, OH 44890

Directions

(419) 964-5000