UH St. John Medical Center
UH St. John Medical Center is a medical facility located in Westlake, OH. This hospital has been recognized for America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, and more.
Patient Experience Rating
7% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 250 Best Hospitals Award™ (2024)
Top 5% in the nation for consistently delivering clinical quality
Patient Safety Excellence Award™ (2024, 2023, 2022)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Outstanding Patient Experience Award™ (2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Pulmonary Care Award™ (2024, 2023)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Critical Care Excellence Award™ (2024, 2023)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Gastrointestinal Care Excellence Award™ (2024)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Stroke Care Excellence Award™ (2024)
Superior clinical outcomes in the care and treatment of stroke
Pulmonary Care Excellence Award™ (2022)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Critical Care Excellence Award™
2024, 2023
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Gastrointestinal Care Excellence Award™
2024
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Stroke Care Excellence Award™
2024
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Pulmonary Care Award™
2024, 2023
Pulmonary Care Excellence Award™
2022
Complication Based Ratings
Spinal Fusion
In Hospital
Complication Based Ratings
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceUH St. John Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
UH St. John Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
greene888 Apr 08 2024
Review for Dr. Snyder
I had an amazing experience with all the staff at Frankel Facial Plastic surgery. I was explained in detail what each step of the process would entail and was encouraged to ask questions. If I had any concerns Dr. Frankel would address them. I trust Dr. Frankel to not only create a natural look for...
Apr 06 2024
Review for Dr. Frankel
He was so informative to my husband and I. We had no idea what we were getting in to. His skill is amazing. After a prostatectomy, my husband had zero deficit's. Our PCP said he was referring all of his patients to Dr jankowski.
Ms Cline Apr 04 2024
Review for Dr. Jankowski
For years my daughter has been battling mental health issues. Doctors have all diagnose her with ADHD but something in my heart told me there was more to it. Medication and therapy weren't enough. I came to Dr. Girgis seeking help for myself and he suggested that I bring her in. After properly...
Apr 02 2024
Review for Dr. Girgis
I have gone to Dr Budinsky for two different issues and he was always kind and caring and very knowledgable and efficient.
Donna C Mar 26 2024
Review for Dr. Budinsky
Location
UH St. John Medical Center
Frequently Asked Questions
Where is UH St. John Medical Center located?
UH St. John Medical Center is located at 29000 Center Ridge Rd, Westlake, OH 44145. Find other locations and directions on Healthgrades.
Has UH St. John Medical Center won any recent awards from Healthgrades?
Yes, UH St. John Medical Center has been awarded with America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and 5 more in the past two years.
Is UH St. John Medical Center highly rated with patients?
72% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does UH St. John Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at UH St. John Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades UH St. John Medical Center profile..
How does UH St. John Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
My first visit went wonderful and I left feeling very heard and excited. My second visit was the opposite. I came in for knee pain and tried to ask a question about another issue while I was there, and she scolded me over not booking the correct appt. She told me that this is why her appts ran...