Atrium Health Carolinas Medical Center

72%

Patients that would definitely recommend

2% higher than the national average

Atrium Health Carolinas Medical Center is a medical facility located in Charlotte, NC. This hospital has been recognized for Patient Safety Excellence Award™, America’s 100 Best Hospitals for Joint Replacement Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Joint Replacement Award™

America’s 100 Best Hospitals for Joint Replacement Award™ (2024, 2023)

Superior clinical outcomes in knee and hip replacement

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™ (2024)

Superior clinical outcomes in outpatient total hip replacement, and outpatient total knee replacement

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2023)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™ (2022)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Death in procedures where mortality is usually very low
  • Excessive bruising or bleeding as a consequence of a procedure or surgery

4 ratings were better than expected

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Hip Replacement

In Hospital

Better than Expected

Total Knee Replacement

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Joint Replacement Award™

America’s 100 Best Hospitals for Joint Replacement Award™

2024, 2023

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

Better than Expected

Outpatient Total Knee Replacement

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™

2024

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Worse than Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

Worse than Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10

3% higher than the national average

72%

Would definitely recommend

2% higher than the national average

Atrium Health Carolinas Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%59%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%52%

Atrium Health Carolinas Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%63%73%

Providers

Provider Reviews

ALWAYS CHEERFUL AND CONCERNED. GIVES EASY TO UNDERSTAND DIRECTIONS AND EXPLANATIONS

Mar 18 2024

Review for Dr. Hunter

After my first surgery I was very disappointed it wasn’t by Dr Otero, I have a large scar from it and still pain from it. Dr. Otero did the right knee and I barely have a scar. It’s only been 6 months and I still have pain but nothing like the first one. Dr. Otero hands down for me. He’s the only...

Penny Stroup Mar 17 2024

Review for Dr. Otero

He is very caring, thorough, answers questions and does not rush you. Puts you at ease immediately and is very knowledgeable! I recommend him highly to all my friends and family!

Mar 16 2024

Review for Dr. Falcone

He helped me reduce my back pain from unbearable to minor on my bad days. I wish I could have done this years sooner. Thank you for everything. It's great to be alive now. To me he is the best.

Brian Matheny Mar 16 2024

Review for Dr. Segebarth

Listened to my concerns

Mar 16 2024

Review for Dr. Gaslin

Location

Atrium Health Carolinas Medical Center

1000 Blythe Blvd, Charlotte NC 28203

CallDirections

(704) 355-2000

Frequently Asked Questions

Where is Atrium Health Carolinas Medical Center located?

Atrium Health Carolinas Medical Center is located at 1000 Blythe Blvd, Charlotte, NC 28203. Find other locations and directions on Healthgrades.

Has Atrium Health Carolinas Medical Center won any recent awards from Healthgrades?

Yes, Atrium Health Carolinas Medical Center has been awarded with Patient Safety Excellence Award™, America’s 100 Best Hospitals for Joint Replacement Award™, America’s 50 Best Hospitals for Outpatient Joint Replacement Award™, and 2 more in the past two years.

Is Atrium Health Carolinas Medical Center highly rated with patients?

72% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Atrium Health Carolinas Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Atrium Health Carolinas Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Atrium Health Carolinas Medical Center profile..

How does Atrium Health Carolinas Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1000 Blythe Blvd

Charlotte, NC 28203

Directions

(704) 355-2000