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Northern Regional Hospital

Northern Regional Hospital is a medical facility located in Mount Airy, NC. This hospital has been recognized for Outstanding Patient Experience Award™ and Pulmonary Care Excellence Award™.

73%

Patient Experience Rating

9% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2023, 2022)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2023, 2022

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10

12% higher than the national average

73%

Would definitely recommend

9% higher than the national average

Northern Regional Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%47%

Northern Regional Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%79%66%

Providers

Provider Reviews

Dr. Safta performed endoscopies on both of my kids ages 9 and 11, diagnosing them with Celiac. She explained the results clearly and answered all of our questions as we were adjusting to the strict GF diet. We met with her nutritionist Angie Almond, R.D. and felt supported every step of the way. All...

Maechen Stewart Feb 28 2024

Review for Dr. Safta

I met Dr. Bondalapati for the first time as a new patient during an unplanned visit when I suddenly woke up at 4 AM with sharp pains stabbing my right eye. I had no idea what was going on as I had never felt that before. I was not supposed to have my new patient appointment at St. Lucie Eye until...

Newbie Snowbird from Cincinnati Feb 24 2024

Review for Dr. Bondalapati

Knows how to do a good job with treating chronic pain

Feb 14 2024

Review for Dr. Bryant

I have been going to the office for years. Great staff and the office is always clean. Verynice to visit.

John M, Jones Jan 28 2024

Review for Dr. Bondalapati

He is an exceptional Physician and I personally would not go anywhere else!

Lara Simmons Jan 20 2024

Review for Dr. Herber

Location

Northern Regional Hospital

830 Rockford St, Mount Airy NC 27030

CallDirections

(336) 719-7000

Frequently Asked Questions

Where is Northern Regional Hospital located?

Northern Regional Hospital is located at 830 Rockford St, Mount Airy, NC 27030. Find other locations and directions on Healthgrades.

Has Northern Regional Hospital won any recent awards from Healthgrades?

Yes, Northern Regional Hospital has been awarded with Outstanding Patient Experience Award™ and Pulmonary Care Excellence Award™ in the past two years.

Is Northern Regional Hospital highly rated with patients?

77% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Northern Regional Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Northern Regional Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Northern Regional Hospital profile..

How does Northern Regional Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

830 Rockford St

Mount Airy, NC 27030

Directions

(336) 719-7000