Novant Health Matthews Medical Center
Novant Health Matthews Medical Center is a medical facility located in Matthews, NC. This hospital has been recognized for America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.
Patient Experience Rating
1% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 100 Best Hospitals Award™ (2022)
Top 2% in the nation for consistently delivering clinical quality year over year
America's 250 Best Hospitals Award™ (2022)
Top 5% in the nation for consistently delivering clinical quality
Patient Safety Excellence Award™ (2022)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
Gastrointestinal Care Excellence Award™ (2024, 2023)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Pulmonary Care Excellence Award™ (2024, 2022)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Stroke Care Excellence Award™ (2024, 2023)
Superior clinical outcomes in the care and treatment of stroke
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Gastrointestinal Care Excellence Award™
2024, 2023
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Stroke Care Excellence Award™
2024, 2023
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Rotator Cuff Repair
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2024, 2022
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceNovant Health Matthews Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Novant Health Matthews Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Phil Hensley Mar 27 2024
Review for Dr. Valentine
Dr Janovski is a caring and intuitive doctor, he careful listens and taylors our concerns and problems to the best solutions. He accepts eastern and western medicine, which I truly appreciate about him! Not to mention my son is very comfortable with him. He doesn’t over prescribe and takes his time...
Rupa Pandoria Mar 26 2024
Review for Dr. Janovski
Dr. Turk and his team were phenomenal. They were extremely professional and able to get my treatment process started quickly and put my fears to ease. Excellent experience.
Mar 25 2024
Review for Dr. Turk
I was there for a physical and was very concerned about a serious pain in my side. Dr. Hanrahan talked politics the entire visit. He felt of my throat, listed to my breathing, poked my belly and ordered an ultrasound. When Dr. H's assistant called me with the results of the ultrasound it went...
Dale Deyton Mar 25 2024
Review for Dr. Hanrahan
Location
Novant Health Matthews Medical Center
Frequently Asked Questions
Where is Novant Health Matthews Medical Center located?
Novant Health Matthews Medical Center is located at 1500 Matthews Township Pkwy, Matthews, NC 28105. Find other locations and directions on Healthgrades.
Has Novant Health Matthews Medical Center won any recent awards from Healthgrades?
Yes, Novant Health Matthews Medical Center has been awarded with America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, and 3 more in the past two years.
Is Novant Health Matthews Medical Center highly rated with patients?
66% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Novant Health Matthews Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Novant Health Matthews Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Novant Health Matthews Medical Center profile..
How does Novant Health Matthews Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Had an appt. in Feb. to see the Dr. to schedule the procedure to correct an extremely painful trigger finger problem , not my first time with this issue .A little over a week after my original appt. they called and scheduled me for April 10 was called yesterday and told they were cancelling that...