Novant Health Matthews Medical Center
Novant Health Matthews Medical Center is a medical facility located in Matthews, NC. This hospital has been recognized for America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.
Patient Experience Rating
1% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 100 Best Hospitals Award™ (2022)
Top 2% in the nation for consistently delivering clinical quality year over year
America's 250 Best Hospitals Award™ (2022)
Top 5% in the nation for consistently delivering clinical quality
Patient Safety Excellence Award™ (2022)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
Gastrointestinal Care Excellence Award™ (2024, 2023)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Pulmonary Care Excellence Award™ (2024, 2022)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Stroke Care Excellence Award™ (2024, 2023)
Superior clinical outcomes in the care and treatment of stroke
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Gastrointestinal Care Excellence Award™
2024, 2023
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Stroke Care Excellence Award™
2024, 2023
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Rotator Cuff Repair
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2024, 2022
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceNovant Health Matthews Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Novant Health Matthews Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Fred Nelson Apr 15 2024
Review for Dr. Campi
My appointment was for 1:40 PM I was seen within 10 minutes of my schedule time. Dr. Brooks listened carefully and seem to really care. I would highly recommend Dr. Brooks, The staff was friendly knowledgeable. It made you feel comfortable.
Angelo G Apr 11 2024
Review for Dr. Brooks
I had 2 Colonoscopy and 2 endoscopy very happy with the best care possible.
Dr. Ashish Thekdi Apr 08 2024
Review for Dr. Thekdi
Location
Novant Health Matthews Medical Center
Frequently Asked Questions
Where is Novant Health Matthews Medical Center located?
Novant Health Matthews Medical Center is located at 1500 Matthews Township Pkwy, Matthews, NC 28105. Find other locations and directions on Healthgrades.
Has Novant Health Matthews Medical Center won any recent awards from Healthgrades?
Yes, Novant Health Matthews Medical Center has been awarded with America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, and 3 more in the past two years.
Is Novant Health Matthews Medical Center highly rated with patients?
66% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Novant Health Matthews Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Novant Health Matthews Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Novant Health Matthews Medical Center profile..
How does Novant Health Matthews Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Campi is by far THE best doctor I have had in my 91 years. Her exams are more detailed and thorough than I have ever experienced. She CARES about my wife and I just as much as she would for her own parents! Her patients here at Windsor Run Retirement Community are furious about her leaving. ...