Novant Health Presbyterian Medical Center

70%

Patients that would definitely recommend

6% higher than the national average

Novant Health Presbyterian Medical Center in Charlotte, NC - Get directions, phone number, research physicians, and compare hospital ratings for Novant Health Presbyterian Medical Center on Healthgrades.

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • In-Hospital Fall Associated Fracture Rate

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

Worse than Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10

5% higher than the national average

70%

Would definitely recommend

6% higher than the national average

Novant Health Presbyterian Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%52%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%47%

Novant Health Presbyterian Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%55%66%

Providers

Provider Reviews

Dr. Turk and his team were phenomenal. They were extremely professional and able to get my treatment process started quickly and put my fears to ease. Excellent experience.

Mar 25 2024

Review for Dr. Turk

I was there for a physical and was very concerned about a serious pain in my side. Dr. Hanrahan talked politics the entire visit. He felt of my throat, listed to my breathing, poked my belly and ordered an ultrasound. When Dr. H's assistant called me with the results of the ultrasound it went...

Dale Deyton Mar 25 2024

Review for Dr. Hanrahan

Very knowledgeable. Was concerned about my leg issue. Highly recommend. Kind and patient

Mar 24 2024

Review for Michael Skropeta

Dr Krug is an excellent doctor and a skilled surgeon. He has many patients but he is never rushed and has remarkable attention to detail. I have had two successful surgeries: glaucoma and a new lens. Both surgeries had excellent results and were pain-free. His depth of knowledge is impressive and...

Leonard Mumbauer Mar 23 2024

Review for Dr. Krug Jr

Doctor. Brown, Is my eye care provider and has very good qualities to fulfill my needs as a patient and it has been very helpful to my care & needs.

L. Deboisblanc Mar 23 2024

Review for Dr. Brown

Location

Novant Health Presbyterian Medical Center

200 Hawthorne Ln, Charlotte NC 28204

CallDirections

(704) 384-4000

Frequently Asked Questions

Where is Novant Health Presbyterian Medical Center located?

Novant Health Presbyterian Medical Center is located at 200 Hawthorne Ln, Charlotte, NC 28204. Find other locations and directions on Healthgrades.

Has Novant Health Presbyterian Medical Center won any recent awards from Healthgrades?

No, Novant Health Presbyterian Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Novant Health Presbyterian Medical Center highly rated with patients?

70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Novant Health Presbyterian Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Novant Health Presbyterian Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Novant Health Presbyterian Medical Center profile..

How does Novant Health Presbyterian Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

200 Hawthorne Ln

Charlotte, NC 28204

Directions

(704) 384-4000