Watauga Medical Center
Watauga Medical Center is a medical facility located in Boone, NC. This hospital has been recognized for Outstanding Patient Experience Award™, Outpatient Joint Replacement Excellence Award™, and more.
Patient Experience Rating
4% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
Outpatient Joint Replacement Excellence Award™ (2024)
Superior clinical outcomes in hospital outpatient total knee and total hip replacement
Surgical Care Excellence Award™ (2022)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Specialty Excellence Awards
Outpatient Joint Replacement Excellence Award™
2024
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceWatauga Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Watauga Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Gloria Eller Mar 26 2024
Review for Dr. Ford
DR. Marion Timothy Wells is the rudest DR I have ever been to I will never go back.
Mar 22 2024
Review for Dr. Wells
Due to my hip pain that I had for a long time and not knowing what the problem was, I needed to see an orthopedic doctor. Being new in this area, I've done much research before I visited Dr. G. and I was pleasantly impressed with the visit, no waiting time, everyone nice & polite, he was...
Lucia Mar 14 2024
Review for Dr. Giordanengo
Due to my hip pain that I had for a long time and not knowing what the problem was, I needed to see an orthopedic doctor. Being new in this area, I've done much research before I visited Dr. G. and I was pleasantly impressed with the visit, no waiting time, everyone nice , polite, he was...
Lucia Mar 13 2024
Review for Dr. Giordanengo
Would not recommend! Doesn't know how to leave personal feelings at the door and treat the patient as a patient. Very disappointed in the professional beside manner and treatment my family member received. Will be taking my family member elsewhere for care.
Mar 12 2024
Review for Dr. Ford
Location
Watauga Medical Center
Frequently Asked Questions
Where is Watauga Medical Center located?
Watauga Medical Center is located at 336 Deerfield Rd, Boone, NC 28607. Find other locations and directions on Healthgrades.
Has Watauga Medical Center won any recent awards from Healthgrades?
Yes, Watauga Medical Center has been awarded with Outstanding Patient Experience Award™, Outpatient Joint Replacement Excellence Award™, and Surgical Care Excellence Award™ in the past two years.
Is Watauga Medical Center highly rated with patients?
70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Watauga Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Watauga Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Watauga Medical Center profile..
How does Watauga Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Kindness takes his time with you no matter how far behind he is. And he gets to the point but most of all he listens