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Novant Health Medical Park Hospital

Novant Health Medical Park Hospital is a medical facility located in Winston Salem, NC. This hospital has been recognized for Patient Safety Excellence Award™ and Outstanding Patient Experience Award™.

89%

Patient Experience Rating

17% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024, 2023, 2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
92%

Patients who gave a rating of 9 or 10

17% higher than the national average

89%

Would definitely recommend

17% higher than the national average

Novant Health Medical Park Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%88%82%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%90%81%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%84%71%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%73%64%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%87%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%69%54%

Novant Health Medical Park Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%84%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%76%

Providers

Provider Reviews

Very friendly efficient Pleasant Quick accurate injection

Edward Apr 18 2024

Review for Dr. Bell

Dr. Trinidad and his staff have been great. He is very patient and knowledgeable. He explains everything in detail. I couldn't ask for anything more. I would highly recommend Dr. Trinidad and his staff.

Debbie Seatz Apr 11 2024

Review for Dr. Trinidad

When I first met Dr. Moore in 2020 with his team mate Dr. D they were very thorough and amazing through our my stay. Fast forward to 2024 I had to have same surgery again and Dr.Moore was my doctor and I was very pleased with his manurisim, his thoughtfulness for you, and doing everything he can to...

Beth clark Apr 10 2024

Review for Dr. Moore

Dr Bell was able to completely diagnose my problem. After surgery and some PT, my right hand has returned to being the stronger hand. SUCCESS

Chris Apr 09 2024

Review for Dr. Bell

Dr. Scherer is always so kind, knowledgeable, attentive, and efficient. She makes a dreaded visit comforting and pleasant.

Apr 08 2024

Review for Dr. Scherer

Location

Novant Health Medical Park Hospital

1950 S Hawthorne Rd, Winston Salem NC 27103

CallDirections

(336) 718-0785

Frequently Asked Questions

Where is Novant Health Medical Park Hospital located?

Novant Health Medical Park Hospital is located at 1950 S Hawthorne Rd, Winston Salem, NC 27103. Find other locations and directions on Healthgrades.

Has Novant Health Medical Park Hospital won any recent awards from Healthgrades?

Yes, Novant Health Medical Park Hospital has been awarded with Patient Safety Excellence Award™ and Outstanding Patient Experience Award™ in the past two years.

Is Novant Health Medical Park Hospital highly rated with patients?

92% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Novant Health Medical Park Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Novant Health Medical Park Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Novant Health Medical Park Hospital profile..

How does Novant Health Medical Park Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1950 S Hawthorne Rd

Winston Salem, NC 27103

Directions

(336) 718-0785