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Catawba Valley Medical Center

Catawba Valley Medical Center is a medical facility located in Hickory, NC. This hospital has been recognized for Outstanding Patient Experience Award™.

75%

Patient Experience Rating

11% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Catheter-related bloodstream infections acquired at the hospital

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10

13% higher than the national average

75%

Would definitely recommend

11% higher than the national average

Catawba Valley Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%47%

Catawba Valley Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%66%

Providers

Provider Reviews

he did a risky cervical epidural at the request of Tim Adamson back in 2013. The condition I now have because of the shot is it east of arachnoiditis look it up it’s caused by these type of shots which are not approved by the FDA. The best result would’ve been. I would’ve had pain relief for a...

Jim McCollom Apr 18 2024

Review for Dr. Sumich

I feel like dr kauth actually listens to my health concerns would highly recommend him

Margie Apr 14 2024

Review for Dr. Kauth

Very helpful and kind

Apr 11 2024

Review for Dr. Bridgeman

I met Dr. Chas Ruechel at Catawba Valley Medical Center. I went to Emergency Department due to right shoulder pain and intense pain and swelling in my face. Dr. Ruechel ordered a Ct SCAN of my face and scapula. He was very thorough, knowledgeable, and competent. Prior to being released, he had...

Angie Rudisill Apr 09 2024

Review for Dr. Ruechel

Dr. Bridgeman, was very caring and concerned about my grandson. She made the referral to get him on the road to a healthy life. She is genuinely a wonderful pediatrician.

Apr 09 2024

Review for Dr. Bridgeman

Location

Catawba Valley Medical Center

810 Fairgrove Church Rd, Hickory NC 28602

CallDirections

(828) 326-3000

Frequently Asked Questions

Where is Catawba Valley Medical Center located?

Catawba Valley Medical Center is located at 810 Fairgrove Church Rd, Hickory, NC 28602. Find other locations and directions on Healthgrades.

Has Catawba Valley Medical Center won any recent awards from Healthgrades?

Yes, Catawba Valley Medical Center has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is Catawba Valley Medical Center highly rated with patients?

78% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Catawba Valley Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Catawba Valley Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Catawba Valley Medical Center profile..

How does Catawba Valley Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

810 Fairgrove Church Rd

Hickory, NC 28602

Directions

(828) 326-3000