Massena Hospital
Massena Hospital in Massena, NY - Get directions, phone number, research physicians, and compare hospital ratings for Massena Hospital on Healthgrades.
Patient Experience Rating
11% lower than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Complication Based Ratings
Total Knee Replacement
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceMassena Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Massena Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Gian P. Apr 18 2024
Review for Dr. Sam
Dr. Sam's expertise shone through during my appointment. Despite my initial hesitation, she immediately put me at ease with her kindness and professionalism. Her thorough questioning and comprehensive plan left me feeling confident and relieved. Grateful for her guidance!
Mary Jane Apr 17 2024
Review for Dr. Sam
Dr. Sam's expertise shone through during my appointment. Despite my initial hesitation, she immediately put me at ease with her kindness and professionalism. Her thorough questioning and comprehensive plan left me feeling confident and relieved. Grateful for her guidance!
Mary Jane Apr 17 2024
Review for Dr. Sam
was rushed, opement was 5 minutes he demener was that of some one I would not want operating on me.
Apr 12 2024
Review for Dr. Haasbeek
Dr. Smith is a good doctor whom I completely trust and will return to see him when needed.
Mary Church Apr 05 2024
Review for Dr. Smith
Location
Massena Hospital
Frequently Asked Questions
Where is Massena Hospital located?
Massena Hospital is located at 1 Hospital Dr, Massena, NY 13662. Find other locations and directions on Healthgrades.
Has Massena Hospital won any recent awards from Healthgrades?
No, Massena Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Massena Hospital highly rated with patients?
58% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Massena Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 10 hospital services. View more details here.
How do I get in at Massena Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Massena Hospital profile..
How does Massena Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Sam is a rare find in the medical world – knowledgeable, compassionate, and approachable. From the moment my appointment began, I felt reassured by her warmth and professionalism. She listened attentively to my concerns about bloating and irregular bowel movements, demonstrating a keen...