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Mount Saint Mary's Hospital And Health Center

Mount Saint Mary's Hospital And Health Center in Lewiston, NY - Get directions, phone number, research physicians, and compare hospital ratings for Mount Saint Mary's Hospital And Health Center on Healthgrades.

58%

Patient Experience Rating

6% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Worse than Expected

Vaginal Delivery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
58%

Patients who gave a rating of 9 or 10

7% lower than the national average

58%

Would definitely recommend

6% lower than the national average

Mount Saint Mary's Hospital And Health Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%51%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%43%47%

Mount Saint Mary's Hospital And Health Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%46%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%60%66%

Providers

Provider Reviews

I've been seeing Dr Rodman for many years now, twice a year. Always feel he does a thorough review of my specifics, while caring about my thoughts.

Gerry Z. Mar 28 2024

Review for Dr. Rodman

The tests are explained sufficiently and are completed in a timely manner.

Mar 28 2024

Review for Dr. Montesanti

Horrible bedside manner. I found him to be very condescending and dismissive of my concerns. Appointments are rushed and resemble interrogation sessions. Spent majority of the time hounding me over guidelines and low risk lab results rather than discussing my heart condition. He consults online risk...

Mar 27 2024

Review for Dr. Al-Khafaji

I worked for Dr Schafer for 4 years, I have to say I’ve seen the worst of the worst, and he is a kind, caring and very knowledgeable dr.. I trusted him with my children at the time, especially when my oldest daughter had an eye accident I was so worried about her vision, but he took good care of her...

Mar 23 2024

Review for Dr. Schaefer

I am so happy to have been referred to Dr. Khan for retina detachment repair.

Mar 23 2024

Review for Dr. Khan

Location

Mount Saint Mary's Hospital And Health Center

5300 Military Rd, Lewiston NY 14092

CallDirections

(716) 297-4800

Frequently Asked Questions

Where is Mount Saint Mary's Hospital And Health Center located?

Mount Saint Mary's Hospital And Health Center is located at 5300 Military Rd, Lewiston, NY 14092. Find other locations and directions on Healthgrades.

Has Mount Saint Mary's Hospital And Health Center won any recent awards from Healthgrades?

No, Mount Saint Mary's Hospital And Health Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Mount Saint Mary's Hospital And Health Center highly rated with patients?

58% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Mount Saint Mary's Hospital And Health Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Mount Saint Mary's Hospital And Health Center?

Phone number, appointment information, and directions can be found on Healthgrades Mount Saint Mary's Hospital And Health Center profile..

How does Mount Saint Mary's Hospital And Health Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

5300 Military Rd

Lewiston, NY 14092

Directions

(716) 297-4800