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Mercy Hospital Of Buffalo

Mercy Hospital Of Buffalo is a medical facility located in Buffalo, NY. This hospital has been recognized for Coronary Intervention Excellence Award™, Labor and Delivery Excellence Award™, and more.

58%

Patient Experience Rating

6% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™ (2024)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Labor and Delivery Excellence Award™

Labor and Delivery Excellence Award™ (2023, 2022, 2021)

Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™

Obstetrics and Gynecology Excellence Award™ (2023, 2022)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

America’s 50 Best Hospitals for Cardiac Surgery Award™

America’s 50 Best Hospitals for Cardiac Surgery Award™ (2022)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Bloodstream infection following surgery

1 rating was better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™

2024

America’s 50 Best Hospitals for Cardiac Surgery Award™

America’s 50 Best Hospitals for Cardiac Surgery Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

As Expected

Specialty Excellence Awards

Obstetrics and Gynecology Excellence Award™

Obstetrics and Gynecology Excellence Award™

2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Better than Expected

Vaginal Delivery

In Hospital

Better than Expected

Specialty Excellence Awards

Labor and Delivery Excellence Award™

Labor and Delivery Excellence Award™

2023, 2022, 2021

Obstetrics and Gynecology Excellence Award™

Obstetrics and Gynecology Excellence Award™

2023, 2022

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
60%

Patients who gave a rating of 9 or 10

5% lower than the national average

58%

Would definitely recommend

6% lower than the national average

Mercy Hospital Of Buffalo

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%43%47%

Mercy Hospital Of Buffalo

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%43%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%57%66%

Providers

Provider Reviews

Office operation smooth. Encounters with staff and doctor unhurried

Eileen Watson Apr 18 2024

Review for Dr. Holmwood

Dr. O'Neill is the consummate professional, incredibly expert but also human in her interactions with patients. While much of our medical care becomes more remote and impersonal by the day Dr. O'Neill stands out even that much more for her approach. No one loves going to the doctor but this may be...

Todd Merry Apr 18 2024

Review for Dr. O'Neill

The doctor really understood my symptoms and diagnosed me immediately, which led to quick treatment and great relief. Highly recommend very compassionate great listener.

Apr 18 2024

Review for Dr. Schaus

I have been a patient of Dr Holmwood's since 2022 (and ECVA longer). I couldn't be happier with this office. Dr Holmwood and his staff are all extremely knowledgeable, patient and caring. Everyone takes their time in listening to me and answering my questions. Cataract surgeries, as well as all...

Jodi Martin Apr 18 2024

Review for Dr. Holmwood

Dr. Tiberia greeted me at the time of my appointment. He is kind and gentle. He explained all my options. He explained the entire procedure. He checked on me several times. This is the best doctor experience I have ever had. He was excellent.

Apr 17 2024

Review for Dr. Tiberia

Location

Mercy Hospital Of Buffalo

565 Abbott Rd, Buffalo NY 14220

CallDirections

(716) 826-7000

Frequently Asked Questions

Where is Mercy Hospital Of Buffalo located?

Mercy Hospital Of Buffalo is located at 565 Abbott Rd, Buffalo, NY 14220. Find other locations and directions on Healthgrades.

Has Mercy Hospital Of Buffalo won any recent awards from Healthgrades?

Yes, Mercy Hospital Of Buffalo has been awarded with Coronary Intervention Excellence Award™, Labor and Delivery Excellence Award™, Obstetrics and Gynecology Excellence Award™, and 1 more in the past two years.

Is Mercy Hospital Of Buffalo highly rated with patients?

60% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Mercy Hospital Of Buffalo score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Mercy Hospital Of Buffalo?

Phone number, appointment information, and directions can be found on Healthgrades Mercy Hospital Of Buffalo profile..

How does Mercy Hospital Of Buffalo rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

565 Abbott Rd

Buffalo, NY 14220

Directions

(716) 826-7000