Highland Hospital
Highland Hospital is a medical facility located in Rochester, NY. This hospital has been recognized for Patient Safety Excellence Award™, Surgical Care Excellence Award™, and more.
Patient Experience Rating
2% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2022)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
Surgical Care Excellence Award™ (2024)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
America’s 100 Best Hospitals for Prostate Surgery Award™ (2023)
Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate
Stroke Care Excellence Award™ (2023)
Superior clinical outcomes in the care and treatment of stroke
Pulmonary Care Excellence Award™ (2022)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Stroke Care Excellence Award™
2023
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Prostate Surgery Award™
2023
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2022
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceHighland Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Highland Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 16 2024
Review for Dr. Fazili
Honestly he was the best physician I have ever spoken with and his skills were perfect.He is calming, comforting and competent.He should teach other physicians to treat their patients.An amazing man
Apr 13 2024
Review for Dr. Sabbota
Made me feel very comfortable with the process. Timing was impeccable, no waiting around, everyone working together, all with very good attitudes.
Gary Apr 12 2024
Review for Dr. Kunze
They were on time with my appointment and everyone was very nice and answered any questions that I had.
William Hertel Apr 12 2024
Review for Dr. Kunze
Location
Highland Hospital
Frequently Asked Questions
Where is Highland Hospital located?
Highland Hospital is located at 1000 South Ave, Rochester, NY 14620. Find other locations and directions on Healthgrades.
Has Highland Hospital won any recent awards from Healthgrades?
Yes, Highland Hospital has been awarded with Patient Safety Excellence Award™, Surgical Care Excellence Award™, America’s 100 Best Hospitals for Prostate Surgery Award™, and 2 more in the past two years.
Is Highland Hospital highly rated with patients?
61% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Highland Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Highland Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Highland Hospital profile..
How does Highland Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
It was my first procedure and Bri put me at ease and answered all questions and listened to my concerns. She set the tone for a great experience . Bri was so kind, and welcoming. Dr. Fazilli was excellent! She has a great bedside manner and she took time to answer all questions.