Kenmore Mercy Hospital
Kenmore Mercy Hospital is a medical facility located in Kenmore, NY. This hospital has been recognized for America’s 100 Best Hospitals for Spine Surgery Award™ and Surgical Care Excellence Award™.
Patient Experience Rating
4% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards
America’s 100 Best Hospitals for Spine Surgery Award™ (2023, 2022)
Superior clinical outcomes in back and neck surgeries and spinal fusion procedures
Surgical Care Excellence Award™ (2023)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Spine Surgery Award™
2023, 2022
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceKenmore Mercy Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Kenmore Mercy Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Justine Apr 10 2024
Review for Dr. Bousader-Armstrong
Dr. Smyers became angry or annoyed with me at the beginning of the checkup. I could see it on her face. I believe I was not entirely as cooperative as she would’ve liked. She used a speculum on me that was too big, and this was extremely painful. I quit seeing her since I couldn’t trust her anymore...
Rose Apr 10 2024
Review for Dr. Smyers
Not Impressed- my son has multiple disabilities & a friend told us to see Dr Young concerning some sinus issues my son has-we have a wondefful ENT but he doesnt really handle sinus stuff so we needed someone who did-we waited OVER an hour in the waiting room, which was awful enough-but when the dr...
Brandi Gioia Apr 10 2024
Review for Dr. Young
Love her she’s a awesome dr been with her over 12 yrs n follow her to what office she’s at.
Suzette Apr 10 2024
Review for Dr. Bousader-Armstrong
Location
Kenmore Mercy Hospital
Frequently Asked Questions
Where is Kenmore Mercy Hospital located?
Kenmore Mercy Hospital is located at 2950 Elmwood Ave, Kenmore, NY 14217. Find other locations and directions on Healthgrades.
Has Kenmore Mercy Hospital won any recent awards from Healthgrades?
Yes, Kenmore Mercy Hospital has been awarded with America’s 100 Best Hospitals for Spine Surgery Award™ and Surgical Care Excellence Award™ in the past two years.
Is Kenmore Mercy Hospital highly rated with patients?
67% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Kenmore Mercy Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Kenmore Mercy Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Kenmore Mercy Hospital profile..
How does Kenmore Mercy Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
She is so kind, non judgmental, thorough and just wonderful. Nothing but great experiences with her. Very glad I switched to her from my previous primary.