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Sisters Of Charity Hospital

Sisters Of Charity Hospital is a medical facility located in Buffalo, NY. This hospital has been recognized for Outpatient Joint Replacement Excellence Award™ and Bariatric Surgery Excellence Award™.

65%

Patient Experience Rating

1% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2024)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

Bariatric Surgery Excellence Award™

Bariatric Surgery Excellence Award™ (2022)

Superior clinical outcomes in bariatric (weight loss) surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Pressure sores or bed sores acquired in the hospital
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery

2 ratings were better than expected

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

Better than Expected

Specialty Excellence Awards

Bariatric Surgery Excellence Award™

Bariatric Surgery Excellence Award™

2022

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Worse than Expected

Vaginal Delivery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

Better than Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
61%

Patients who gave a rating of 9 or 10

4% lower than the national average

65%

Would definitely recommend

1% higher than the national average

Sisters Of Charity Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%44%47%

Sisters Of Charity Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%61%66%

Providers

Provider Reviews

One of the best physicians I have experienced in my 50 years. Smart, relatable, empathetic and honest. As an added bonus, extremely funny.

Apr 18 2024

Review for Dr. Noack

Dr. O'Neill is the consummate professional, incredibly expert but also human in her interactions with patients. While much of our medical care becomes more remote and impersonal by the day Dr. O'Neill stands out even that much more for her approach. No one loves going to the doctor but this may be...

Todd Merry Apr 18 2024

Review for Dr. O'Neill

Dr Bensman and her staff are truly amazing. They were so thoughtful when I had to bring my daughter with to an appointment. they are very family friendly and truly want what’s best for their patient.

Apr 18 2024

Review for Dr. Bensman

An extraordinary cardiologist who reversed my husband's heart disease. During an annual follow up visit, detected severe carotid artery blockage that required immediate treatment. He is a life saver.

Apr 17 2024

Review for Dr. Merhige

Dr. Tiberia greeted me at the time of my appointment. He is kind and gentle. He explained all my options. He explained the entire procedure. He checked on me several times. This is the best doctor experience I have ever had. He was excellent.

Apr 17 2024

Review for Dr. Tiberia

Location

Sisters Of Charity Hospital

2157 Main St, Buffalo NY 14214

CallDirections

(716) 862-1000

Frequently Asked Questions

Where is Sisters Of Charity Hospital located?

Sisters Of Charity Hospital is located at 2157 Main St, Buffalo, NY 14214. Find other locations and directions on Healthgrades.

Has Sisters Of Charity Hospital won any recent awards from Healthgrades?

Yes, Sisters Of Charity Hospital has been awarded with Outpatient Joint Replacement Excellence Award™ and Bariatric Surgery Excellence Award™ in the past two years.

Is Sisters Of Charity Hospital highly rated with patients?

61% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Sisters Of Charity Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Sisters Of Charity Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Sisters Of Charity Hospital profile..

How does Sisters Of Charity Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2157 Main St

Buffalo, NY 14214

Directions

(716) 862-1000