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St. Francis Hospital & Heart Center

St. Francis Hospital & Heart Center is a medical facility located in Roslyn, NY. This hospital has been recognized for Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and more.

84%

Patient Experience Rating

20% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Gastrointestinal Surgery Excellence Award™

Gastrointestinal Surgery Excellence Award™ (2024, 2023, 2022)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2024)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

Vascular Surgery Excellence Award™

Vascular Surgery Excellence Award™ (2024)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™ (2023)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

America’s 100 Best Hospitals for Coronary Intervention Award™

America’s 100 Best Hospitals for Coronary Intervention Award™ (2022)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2022)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™

2023

America’s 100 Best Hospitals for Coronary Intervention Award™

America’s 100 Best Hospitals for Coronary Intervention Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Colorectal Surgeries

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Gastrointestinal Surgery Excellence Award™

Gastrointestinal Surgery Excellence Award™

2024, 2023, 2022

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

Better than Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

Better than Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Specialty Excellence Awards

Vascular Surgery Excellence Award™

Vascular Surgery Excellence Award™

2024

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
80%

Patients who gave a rating of 9 or 10

15% higher than the national average

84%

Would definitely recommend

20% higher than the national average

St. Francis Hospital & Heart Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%47%

St. Francis Hospital & Heart Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%49%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%66%

Providers

Provider Reviews

Dr. Goldberg carefully reviews your medical records and immediately makes you feel comfortable by showing a genuine concern for you and doesn’t make you feel that he wants to rush off to the next patient as some Drs. do. Highly recommend thjs man!

Martin Farber Mar 28 2024

Review for Dr. Goldberg

Dr Goldberg is a great urologist with an amazing excellent”bedside manner”. I have been his patient for 4 or five years .

Mar 28 2024

Review for Dr. Goldberg

An outstanding doctor with a great human touch!

Dennis M, MD Mar 28 2024

Review for Dr. Goldberg

When I was diagnosed with Triple Negative Breast Cancer, I thought things couldn’t get any worse. After grueling months of chemotherapy, surgery and radiation, I was exhausted mentally and physically. Dr. Jonathan Bank was highly recommended to me, to do my reconstruction. From that moment, my...

Joyce K Mar 28 2024

Review for Dr. Bank

Busy office but that's because the time they spent with you in the room is comprehensive and you never leave not knowing what's next or what happened or what to expect

David Silverman Mar 28 2024

Review for Dr. Paul

Location

St. Francis Hospital & Heart Center

100 Port Washington Blvd, Roslyn NY 11576

CallDirections

(516) 562-6000

Frequently Asked Questions

Where is St. Francis Hospital & Heart Center located?

St. Francis Hospital & Heart Center is located at 100 Port Washington Blvd, Roslyn, NY 11576. Find other locations and directions on Healthgrades.

Has St. Francis Hospital & Heart Center won any recent awards from Healthgrades?

Yes, St. Francis Hospital & Heart Center has been awarded with Patient Safety Excellence Award™, Outstanding Patient Experience Award™, Gastrointestinal Surgery Excellence Award™, and 5 more in the past two years.

Is St. Francis Hospital & Heart Center highly rated with patients?

80% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does St. Francis Hospital & Heart Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at St. Francis Hospital & Heart Center?

Phone number, appointment information, and directions can be found on Healthgrades St. Francis Hospital & Heart Center profile..

How does St. Francis Hospital & Heart Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

100 Port Washington Blvd

Roslyn, NY 11576

Directions

(516) 562-6000