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Concord Hospital- Franklin

Concord Hospital- Franklin in Franklin, NH - Get directions, phone number, research physicians, and compare hospital ratings for Concord Hospital- Franklin on Healthgrades.

72%

Patient Experience Rating

Equal to the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
81%

Patients who gave a rating of 9 or 10

6% higher than the national average

72%

Would definitely recommend

Equal to the national average

Concord Hospital- Franklin

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%82%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%81%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%70%71%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%64%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%87%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%54%

Concord Hospital- Franklin

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%76%

Providers

Provider Reviews

I've been a long time patient of Dr Shirley's. He always takes the time to talk with you, explain this, makes sure you're comfortable with his diagnosis-findings-care plan and is always concerned about what may be going on in your life. He is one amazing doctor. I dread the day he retires, but...

Mar 12 2024

Review for Dr. Shirley III

Dr. Shirley is the best! He takes the time to communicate with me and work with me for the best outcomes. He, actually, hears me explain symptoms, side effects, etc in regard to treatments and is willing to make changes for my benefit. He is extremely knowledgable and empathetic. A great guy!

Mar 08 2024

Review for Dr. Shirley III

Dr, Casey came through once again,! Just had my right shoulder repaired now getting the other one done. Do I need to say anything more . John L.

Mar 07 2024

Review for Dr. Casey

I literally don’t have one negative thing to say about Dr. Shirley or his medical staff. One of the young check in staff members could possibly brush up on her approach and especially patience with the confused elderly, she comes off very short and curt along with facial expressions. I would...

Mar 07 2024

Review for Dr. Shirley III

Very helpful and reassuring

Nick be Eaton Mar 06 2024

Review for Dr. Shirley III

Location

Concord Hospital- Franklin

15 Aiken Ave, Franklin NH 03235

CallDirections

(603) 934-2060

Frequently Asked Questions

Where is Concord Hospital- Franklin located?

Concord Hospital- Franklin is located at 15 Aiken Ave, Franklin, NH 03235. Find other locations and directions on Healthgrades.

Has Concord Hospital- Franklin won any recent awards from Healthgrades?

No, Concord Hospital- Franklin has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Concord Hospital- Franklin highly rated with patients?

81% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Concord Hospital- Franklin score well in safety ratings?

Healthgrades tracks outcome ratings for 4 hospital services. View more details here.

How do I get in at Concord Hospital- Franklin?

Phone number, appointment information, and directions can be found on Healthgrades Concord Hospital- Franklin profile..

How does Concord Hospital- Franklin rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

15 Aiken Ave

Franklin, NH 03235

Directions

(603) 934-2060