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Faith Regional Health Services

Faith Regional Health Services is a medical facility located in Norfolk, NE. This hospital has been recognized for America's 250 Best Hospitals Award™, Outstanding Patient Experience Award™, and more.

67%

Patient Experience Rating

3% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2023)

Top 5% in the nation for consistently delivering clinical quality

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™ (2024)

Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

5 ratings were worse than expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • In-Hospital Fall Associated Fracture Rate
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™

2024

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10

7% higher than the national average

67%

Would definitely recommend

3% higher than the national average

Faith Regional Health Services

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%47%

Faith Regional Health Services

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%65%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%66%

Providers

Provider Reviews

I was treated very well and felt very comfortable after exam and experience.

Catherine De Giorgio Mar 26 2024

Review for Dr. Likness

My daughter had severe complications,suffered in pain for months, and didnt get the care she needed.He treated her with concern and respect and acted immediately on her behalf. He went above and beyond to get her the help and care she needed. I highly recommend him.

Jan Dennis Mar 15 2024

Review for Dr. Laudenklos

Great bedside manner, explains everything well, quick scheduling for tubes for my baby

Kyla Andrews Mar 14 2024

Review for Dr. Likness

My hearing is back, not completely 100% but definitely an improvement.

LORI CASTER Mar 14 2024

Review for Dr. Likness

I have been going to UNMC Village Pointe for the last year …mainly for cardiac rehab, which has been awesome! I also just went for a colonoscopy and the nursing and clinical staff were wonderful with the exception of my physician, Dr Timothy McCashland. Although he was medically very competent, his...

An otherwise satisfied patient Mar 12 2024

Review for Dr. McCashland

Location

Faith Regional Health Services

2700 W Norfolk Ave, Norfolk NE 68701

CallDirections

(402) 371-4880

Frequently Asked Questions

Where is Faith Regional Health Services located?

Faith Regional Health Services is located at 2700 W Norfolk Ave, Norfolk, NE 68701. Find other locations and directions on Healthgrades.

Has Faith Regional Health Services won any recent awards from Healthgrades?

Yes, Faith Regional Health Services has been awarded with America's 250 Best Hospitals Award™, Outstanding Patient Experience Award™, and Outpatient Orthopedic Surgery Excellence Award™ in the past two years.

Is Faith Regional Health Services highly rated with patients?

72% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Faith Regional Health Services score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Faith Regional Health Services?

Phone number, appointment information, and directions can be found on Healthgrades Faith Regional Health Services profile..

How does Faith Regional Health Services rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2700 W Norfolk Ave

Norfolk, NE 68701

Directions

(402) 371-4880