Citizens Memorial Hospital

66%

Patients that would definitely recommend

4% lower than the national average

Citizens Memorial Hospital in Bolivar, MO - Get directions, phone number, research physicians, and compare hospital ratings for Citizens Memorial Hospital on Healthgrades.

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

Better than Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10

4% higher than the national average

66%

Would definitely recommend

4% lower than the national average

Citizens Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%44%52%

Citizens Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Provider Reviews

Dr Pennicooke , and his staff , ALL took the time to explain things throughly with my spinal fusion surgery. From my first visit, I was impressed how they ACTUALLY listened to me, plus involved me and my family in my healthcare decisions. They showed me and my family my spinal x-rays and the...

Schomaker Brenda Mar 13 2024

Review for Dr. Pennicooke

This doctor gets to the point, and takes steps to get you out of pain and discomfort. I had surgery for neck pain. It was a breeze for me, easy recovery, great staff, great success! Thanks to Dr. Pennicooke. I've had a few good Neurosurgeons, and one bad one,... Dr. Pennicooke is by far THE BEST! ...

Minnie Durbin Mar 12 2024

Review for Dr. Pennicooke

Dr Leo has shown the best care, knowledge and memory a Dr has ever shown. I fully trust my life is in good hands with Dr Leo. Lung Cancer Survivor 2018

Annette Ivey Mar 07 2024

Review for Dr. Shunyakov

In a time when everyone is rushed and not doing their jobs, Dr Wiley is the complete opposite. He spent time with me, listening to ALL my concerns and questions. After almost 15 years as a type 2 diabetic, he got me on the right path to being healthy and got my A1C under control. Can not say enough...

Ken L. Mar 06 2024

Review for Dr. Wiley

They listened, were brilliant, and truly gave me my life back with their expertise. I'm not a great patient to deal with but their team made me feel like I could ask any questions and that the answers were trustworthy. Because of their service, I feel like I've been given a gift of decades more of...

Dr. Keele Feb 29 2024

Review for Dr. Pennicooke

Location

Citizens Memorial Hospital

1500 N Oakland Ave, Bolivar MO 65613

CallDirections

(417) 326-6000

Frequently Asked Questions

Where is Citizens Memorial Hospital located?

Citizens Memorial Hospital is located at 1500 N Oakland Ave, Bolivar, MO 65613. Find other locations and directions on Healthgrades.

Has Citizens Memorial Hospital won any recent awards from Healthgrades?

No, Citizens Memorial Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Citizens Memorial Hospital highly rated with patients?

73% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Citizens Memorial Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Citizens Memorial Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Citizens Memorial Hospital profile..

How does Citizens Memorial Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1500 N Oakland Ave

Bolivar, MO 65613

Directions

(417) 326-6000