Munson Healthcare Charlevoix Hospital

83%

Patients that would definitely recommend

13% higher than the national average

Munson Healthcare Charlevoix Hospital is a medical facility located in Charlevoix, MI. This hospital has been recognized for Patient Safety Excellence Award™, Joint Replacement Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™ (2023)

Superior clinical outcomes in knee and hip replacement

Orthopedic Surgery Excellence Award™

Orthopedic Surgery Excellence Award™ (2022)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Death in procedures where mortality is usually very low

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Specialty Excellence Awards

Orthopedic Surgery Excellence Award™

Orthopedic Surgery Excellence Award™

2022

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
83%

Patients who gave a rating of 9 or 10

14% higher than the national average

83%

Would definitely recommend

13% higher than the national average

Munson Healthcare Charlevoix Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%86%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%86%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%83%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%57%52%

Munson Healthcare Charlevoix Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%71%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%82%73%

Providers

Provider Reviews

A post-op visit which showed great outcome from the surgery he performed. Absolutely an amazing and personable doctor!

Mar 15 2024

Review for Dr. Reineck

Very knowledgeable. Answered all my questions. Would highly recommend. Successful Rotator cuff repair - shoulder

SUE60 Mar 14 2024

Review for Dr. O'Hagan

Great bedside manner. Explained the potential causes and treatment plans available for my current issue clearly.

Mar 13 2024

Review for Dr. Wroblewski

He was concise, and knew what he was doing. He was friendly in a professional manner. He explained what was going to happen, and readily answered questions.

Mar 13 2024

Review for Dr. O Callaghan

He was able to give me a new prescription for a new knee brace.

Mar 12 2024

Review for Dr. O'Hagan

Location

Munson Healthcare Charlevoix Hospital

14700 Lake Shore Dr, Charlevoix MI 49720

CallDirections

(231) 547-4024

Frequently Asked Questions

Where is Munson Healthcare Charlevoix Hospital located?

Munson Healthcare Charlevoix Hospital is located at 14700 Lake Shore Dr, Charlevoix, MI 49720. Find other locations and directions on Healthgrades.

Has Munson Healthcare Charlevoix Hospital won any recent awards from Healthgrades?

Yes, Munson Healthcare Charlevoix Hospital has been awarded with Patient Safety Excellence Award™, Joint Replacement Excellence Award™, and Orthopedic Surgery Excellence Award™ in the past two years.

Is Munson Healthcare Charlevoix Hospital highly rated with patients?

83% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Munson Healthcare Charlevoix Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Munson Healthcare Charlevoix Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Munson Healthcare Charlevoix Hospital profile..

How does Munson Healthcare Charlevoix Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

14700 Lake Shore Dr

Charlevoix, MI 49720

Directions

(231) 547-4024