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University of Michigan Health - West

University of Michigan Health - West in Wyoming, MI - Get directions, phone number, research physicians, and compare hospital ratings for University of Michigan Health - West on Healthgrades.

75%

Patient Experience Rating

11% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Pressure sores or bed sores acquired in the hospital

4 ratings were better than expected

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10

6% higher than the national average

75%

Would definitely recommend

11% higher than the national average

University of Michigan Health - West

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%47%

University of Michigan Health - West

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%63%66%

Providers

Provider Reviews

Dr. Burgess was very knowledgeable and down to earth during each appointment we had. He was also a skillful surgeon when repairing my finger. Quick, clean and made a full recovery with no complications. I would highly recommend Dr. Burgess and his team at OAM.

Drew92 Mar 28 2024

Review for Dr. Burgess

He was very knowledgeable and listened to my concerns . Answered all my questions . Made me feel at ease.

Mar 27 2024

Review for Dr. Hulst

Dr. Javery cared about the things I was telling him about my pain. He listened to me. He would touch the parts of my back to make sure he had the correct spots. He didn't just say give me a number; he'd asked me to describe the pain. 'Was this pain here the same as the pain here or is it different?'...

Kathleen Robinson Mar 27 2024

Review for Dr. Javery

Very good service and friendly people.

Mar 26 2024

Review for Dr. Bergsma

Professional yet personable. Explains options clearly. Very thorough.Excellent outcome and post op course.Full mobility on all surfaces within 3mo post op...My search for high recommendations paid off. I searched and talked to many medical professionals and Dr Ben was a clear choice.

Jean Mulder Mar 25 2024

Review for Dr. Strong

Location

University of Michigan Health - West

5900 Byron Center Ave SW, Wyoming MI 49519

CallDirections

(616) 252-7200

Frequently Asked Questions

Where is University of Michigan Health - West located?

University of Michigan Health - West is located at 5900 Byron Center Ave SW, Wyoming, MI 49519. Find other locations and directions on Healthgrades.

Has University of Michigan Health - West won any recent awards from Healthgrades?

No, University of Michigan Health - West has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is University of Michigan Health - West highly rated with patients?

71% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does University of Michigan Health - West score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at University of Michigan Health - West?

Phone number, appointment information, and directions can be found on Healthgrades University of Michigan Health - West profile..

How does University of Michigan Health - West rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

5900 Byron Center Ave SW

Wyoming, MI 49519

Directions

(616) 252-7200