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Baystate Wing Hospital

Baystate Wing Hospital in Palmer, MA - Get directions, phone number, research physicians, and compare hospital ratings for Baystate Wing Hospital on Healthgrades.

61%

Patient Experience Rating

8% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

Worse than Expected

Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
60%

Patients who gave a rating of 9 or 10

10% lower than the national average

61%

Would definitely recommend

8% lower than the national average

Baystate Wing Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%78%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%55%63%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%60%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%86%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%44%50%

Baystate Wing Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%40%59%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%71%

Providers

Provider Reviews

Been going for years, and concern that treatment hasn't been working. All treatments I have to suggest and I don't feel like I'm being listened to. There is definitely some kind of sponsorship going on with certain products because they will shill them the vehemently down your throat. Ryan is...

Awol Smith Mar 26 2024

Review for Dr. Lenzy

Dr. Soar has been my PCP for over ten years…I’ve never had an issue with him! He’s very quiet but that’s just his personality! You’re not supposed to sit for an hour and chit chat, that’s called Therapy. I hate seeing all of these negative down right rude reviews! He has always been so nice, caring...

Lauren Mar 19 2024

Review for Dr. Soar

Dr. Garver reviewed my X-rays with me, and clearly explained my situation. She went on to offer possible solutions and the pros and cons of each. She took time to answer my questions thoroughly and I never felt rushed. I feel very confident, going forward with my treatment, that I am in very good...

TBL Mar 12 2024

Review for Dr. Garver

I get the feeling Dr.Dash is a bit germaphobic. He does not spend much time in a visit, his assistant does much of the work initially and it is apparent he wants to get out of the room. Seems like a thorough doc but make sure you can get all of your concerns listened to.

KLM Mar 09 2024

Review for Dr. Dash

Dr. Garver listens to your questions and answers them!! She was highly recommended by all the doctors I saw over this issue. Very personable and knowledgeable! Having my shoulder done next week by her and expecting great results!!

Tom Massimino Mar 03 2024

Review for Dr. Garver

Location

Baystate Wing Hospital

40 Wright St, Palmer MA 01069

CallDirections

(413) 283-7651

Frequently Asked Questions

Where is Baystate Wing Hospital located?

Baystate Wing Hospital is located at 40 Wright St, Palmer, MA 01069. Find other locations and directions on Healthgrades.

Has Baystate Wing Hospital won any recent awards from Healthgrades?

No, Baystate Wing Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Baystate Wing Hospital highly rated with patients?

60% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Baystate Wing Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Baystate Wing Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Baystate Wing Hospital profile..

How does Baystate Wing Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

40 Wright St

Palmer, MA 01069

Directions

(413) 283-7651