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Heywood Hospital

Heywood Hospital in Gardner, MA - Get directions, phone number, research physicians, and compare hospital ratings for Heywood Hospital on Healthgrades.

66%

Patient Experience Rating

2% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

  • Death in procedures where mortality is usually very low
  • Catheter-related bloodstream infections acquired at the hospital
  • Deep blood clots in the lungs or legs following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10

Equal to the national average

66%

Would definitely recommend

2% higher than the national average

Heywood Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%47%

Heywood Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%66%

Providers

Provider Reviews

Very courteous staff. Very pleased with Dr Alfred. He took the time to explain the process and the reasons for my dry eye.

Apr 12 2024

Review for Dr. Alfred

Dr. Banaszek had an nice manner leading up to and following my procedure. That included his ability to allay my fears and answer my many questions. He and his PA were extremely helpful and I would recommend him highly for any spinal surgical procedures. Both Dr. Banaszek and Sarah were so patient...

Apr 12 2024

Review for Dr. Banaszek Md Msc Frcsc

They were prompt and very accommodating. Dr Alfred and his assistance are skilled and the best.

Wanda Musacchio Apr 11 2024

Review for Dr. Alfred

Dr. Mostello was amazing. He helped me to recover from my accident. Gave me great advice and helped to make a decision about surgery. I would definitely recommend him.

Apr 11 2024

Review for Dr. Mostello

Dr. Nairus gave me everything I needed to be confident about my hip replacement. He was patient, thorough and expert in his surgical skills. I feel fortunate to have had him.

Nancy Warren Apr 10 2024

Review for Dr. Nairus

Location

Heywood Hospital

242 Green St, Gardner MA 01440

CallDirections

(978) 632-3420

Frequently Asked Questions

Where is Heywood Hospital located?

Heywood Hospital is located at 242 Green St, Gardner, MA 01440. Find other locations and directions on Healthgrades.

Has Heywood Hospital won any recent awards from Healthgrades?

No, Heywood Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Heywood Hospital highly rated with patients?

65% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Heywood Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Heywood Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Heywood Hospital profile..

How does Heywood Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

242 Green St

Gardner, MA 01440

Directions

(978) 632-3420