hospital-image
hospital-image

Heywood Hospital

Heywood Hospital in Gardner, MA - Get directions, phone number, research physicians, and compare hospital ratings for Heywood Hospital on Healthgrades.

66%

Patient Experience Rating

2% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

  • Death in procedures where mortality is usually very low
  • Catheter-related bloodstream infections acquired at the hospital
  • Deep blood clots in the lungs or legs following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10

Equal to the national average

66%

Would definitely recommend

2% higher than the national average

Heywood Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%47%

Heywood Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%66%

Providers

Provider Reviews

The staff and Dr Alfred are very good to my elderly father.

Mar 28 2024

Review for Dr. Alfred

Enlightening Dr. who explains shoulder sx complications in easy manner, helps with pre-sx psych help.

June Derby Mar 27 2024

Review for Dr. Burbank

i have a lot of health issues recently everytime i go in she rushes me out. i tell her my concerns and brushes them off. i have to wait forever or keep calling to get test results. a dr should help you get better i feel like she's not helping at all

Mar 27 2024

Review for Dr. Sweeney

I liked Dr. Weedon very much. He listened and cared, and if he did't have all the answers, he would refer me to the appropriate specialist. I am very sad he is retiring.

Rick Mar 26 2024

Review for Dr. Weedon

The technician was through. She explained and answered my questions. Very personable. Dr. Alfred has been my eye doctor for over 20 years. I have confidence in his care. He has a very calming chairside manner. He always take time to discuss any changes and my treatment plan.

Elizabeth Mar 21 2024

Review for Dr. Alfred

Location

Heywood Hospital

242 Green St, Gardner MA 01440

CallDirections

(978) 632-3420

Frequently Asked Questions

Where is Heywood Hospital located?

Heywood Hospital is located at 242 Green St, Gardner, MA 01440. Find other locations and directions on Healthgrades.

Has Heywood Hospital won any recent awards from Healthgrades?

No, Heywood Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Heywood Hospital highly rated with patients?

65% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Heywood Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Heywood Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Heywood Hospital profile..

How does Heywood Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

242 Green St

Gardner, MA 01440

Directions

(978) 632-3420