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Charlton Memorial Hospital

Charlton Memorial Hospital is a medical facility located in Fall River, MA. This hospital has been recognized for Outpatient Orthopedic Surgery Excellence Award™.

66%

Patient Experience Rating

2% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™ (2024)

Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Pressure sores or bed sores acquired in the hospital
  • Catheter-related bloodstream infections acquired at the hospital
  • Accidental cut, puncture, perforation or hemorrhage during medical care

1 rating was better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

Worse than Expected

Pacemaker Procedures

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Better than Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

Worse than Expected

Peripheral Vascular Bypass

In Hospital

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10

Equal to the national average

66%

Would definitely recommend

2% higher than the national average

Charlton Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%47%

Charlton Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%66%

Providers

Provider Reviews

Professional

Mar 28 2024

Review for Dr. Avraham

Extremely knowledgeable, patient and kind.Able to schedule an appointment in a fast and timely manner.

Mar 28 2024

Review for Dr. Rightmire

When i met Dr Phillips for the first time everytime i stried to speak he would cut me off. I went in there looking for answers to my pain and he pretty much rushed me out of the office in a hurry and reffered me to a neurologist. My father's surgeon listens to the issues and comes up with a...

Mar 28 2024

Review for Dr. Philips

I saw Dr. Noonan for hearing loss on one side. As you can imagine I googled every possible condition before going to the doctors so by the time I arrived, I was scared to death. Dr. Noonan came in and calmly talked me through my diagnosis, then proceeded to lay out my treatment options clearly and...

Mar 28 2024

Review for Dr. Noonan

He's incredible. He takes great care to listen to your concerns. I reported some symptoms to him - symptoms that had been dismissed as anxiety by other doctors - but through his investigation, he was able to discover a congenital heart defect that had caused me to have a mild stroke. I'm 42, and a...

Alex Mar 27 2024

Review for Dr. Diogo

Location

Charlton Memorial Hospital

363 Highland Ave, Fall River MA 02720

CallDirections

(508) 679-3131

Frequently Asked Questions

Where is Charlton Memorial Hospital located?

Charlton Memorial Hospital is located at 363 Highland Ave, Fall River, MA 02720. Find other locations and directions on Healthgrades.

Has Charlton Memorial Hospital won any recent awards from Healthgrades?

Yes, Charlton Memorial Hospital has been awarded with Outpatient Orthopedic Surgery Excellence Award™ in the past two years.

Is Charlton Memorial Hospital highly rated with patients?

65% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Charlton Memorial Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Charlton Memorial Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Charlton Memorial Hospital profile..

How does Charlton Memorial Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

363 Highland Ave

Fall River, MA 02720

Directions

(508) 679-3131