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Lahey Hospital and Medical Center

Lahey Hospital and Medical Center is a medical facility located in Burlington, MA. This hospital has been recognized for America's 50 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.

73%

Patient Experience Rating

9% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 50 Best Hospitals Award™

America's 50 Best Hospitals Award™ (2024, 2023, 2022)

Top 1% in the nation for providing the highest clinical quality year over year

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2024, 2023, 2022)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Critical Care Award™

America’s 100 Best Hospitals for Critical Care Award™ (2024, 2023, 2022)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2024, 2023, 2022)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for Stroke Care Award™

America’s 100 Best Hospitals for Stroke Care Award™ (2024, 2023)

Superior clinical outcomes in the care and treatment of stroke

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™ (2024, 2023, 2022)

Superior clinical outcomes in cranial neurosurgery

Gastrointestinal Surgery Excellence Award™

Gastrointestinal Surgery Excellence Award™ (2024, 2022)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

Neurosciences Excellence Award™

Neurosciences Excellence Award™ (2024, 2023, 2022)

Superior clinical outcomes in stroke care and cranial neurosurgery

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2024, 2022)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2023)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™ (2023)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™

Stroke Care Excellence Award™ (2022)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Deep blood clots in the lungs or legs following surgery

4 ratings were better than expected

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Critical Care Award™

America’s 100 Best Hospitals for Critical Care Award™

2024, 2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Gastrointestinal Bleed

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™

2024, 2023, 2022

Gastrointestinal Surgery Excellence Award™

Gastrointestinal Surgery Excellence Award™

2024, 2022

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

2023

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Stroke Care Award™

America’s 100 Best Hospitals for Stroke Care Award™

2024, 2023

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™

2024, 2023, 2022

Neurosciences Excellence Award™

Neurosciences Excellence Award™

2024, 2023, 2022

Stroke Care Excellence Award™

Stroke Care Excellence Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Hip Replacement

In Hospital

Worse than Expected

Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2024, 2022

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10

5% higher than the national average

73%

Would definitely recommend

9% higher than the national average

Lahey Hospital and Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%59%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%47%

Lahey Hospital and Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%63%66%

Providers

Provider Reviews

Very good communicator if you communicate as well and describe your problem

Mar 27 2024

Review for Dr. Shore

Great visit. They took some x-rays, nurse looked at me first, doctor looked at me second. Told me exactly what was wrong, told me what to do to make it better. following doctors orders, everything is great. I like going to a place where everyone from the staff to the doctor are very knowledgeable. I...

Ankle spurs Mar 27 2024

Review for Dr. Karbassi

I am so glad that i took my grandson's advise and brought my health concerns to a specialist in Lahey. Dr. Mathew Clements explains everything in terms i can understand.He offered me different options that would best suit my needs.His suggestions have done a huge improvement in my health as a...

James Lambert Mar 26 2024

Review for Dr. Clements

Did a colonoscopy…came in, explained and answered any questions. Wouldn’t hesitate to recommend him.

WitchesMA Mar 26 2024

Review for Dr. Nezhad

Dr Ozuna saved my life way back in 1996-1997. I had been injured in an automobile accident and had 3 herniated discs. As a young mother I was so worried about just being able to take care of my 3 children ( my husband was a merchant marine out to sea for 120 days at a time) so I needed to be healed....

Martha McCarthy Mar 25 2024

Review for Dr. Ozuna

Location

Lahey Hospital and Medical Center

41 Mall Rd Fl 2, Burlington MA 01805

CallDirections

(781) 744-5100

Frequently Asked Questions

Where is Lahey Hospital and Medical Center located?

Lahey Hospital and Medical Center is located at 41 Mall Rd Fl 2, Burlington, MA 01805. Find other locations and directions on Healthgrades.

Has Lahey Hospital and Medical Center won any recent awards from Healthgrades?

Yes, Lahey Hospital and Medical Center has been awarded with America's 50 Best Hospitals Award™, America's 250 Best Hospitals Award™, America’s 100 Best Hospitals for Critical Care Award™, and 9 more in the past two years.

Is Lahey Hospital and Medical Center highly rated with patients?

70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Lahey Hospital and Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Lahey Hospital and Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Lahey Hospital and Medical Center profile..

How does Lahey Hospital and Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

41 Mall Rd Fl 2

Burlington, MA 01805

Directions

(781) 744-5100