Massachusetts General Hospital
Massachusetts General Hospital is a medical facility located in Boston, MA. This hospital has been recognized for America's 250 Best Hospitals Award™, Outstanding Patient Experience Award™, and more.
Patient Experience Rating
22% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 250 Best Hospitals Award™ (2024)
Top 5% in the nation for consistently delivering clinical quality
Outstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2024)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2024, 2023, 2022)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
America’s 100 Best Hospitals for Prostate Surgery Award™ (2024, 2023, 2022)
Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate
Outpatient Orthopedic Surgery Excellence Award™ (2024)
Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.
Pulmonary Care Excellence Award™ (2024, 2023, 2022)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Cranial Neurosurgery Excellence Award™ (2023, 2022)
Superior clinical outcomes in cranial neurosurgery
Gastrointestinal Care Excellence Award™ (2023, 2022)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Critical Care Excellence Award™ (2022)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Defibrillator Procedures
In Hospital
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Critical Care Excellence Award™
2022
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Gastrointestinal Care Award™
2024
America’s 100 Best Hospitals for Gastrointestinal Surgery Award™
2024, 2023, 2022
Gastrointestinal Care Excellence Award™
2023, 2022
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Cranial Neurosurgery Excellence Award™
2023, 2022
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Specialty Excellence Awards
Outpatient Orthopedic Surgery Excellence Award™
2024
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Prostate Surgery Award™
2024, 2023, 2022
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2024, 2023, 2022
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Peripheral Vascular Bypass
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceMassachusetts General Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Massachusetts General Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Gracelyn Maguire Apr 15 2024
Review for Dr. Hickle
Prior to an endoscopy and colonoscopy I had a meeting with Dr Nassri. He was kind, listened carefully to my concerns, and answered my questions clearly. It was obvious from his questions that he had read through my files from other doctors. He did not make me feel awkward discussion body parts and...
Barbara Apr 13 2024
Review for Dr. Nassri
Dr. Milder is easily the best Primary Care Physician I have ever had. She is kind, considerate, and extremely intelligent. She has always listened to to me and taken into consideration the things I have said. That’s being said, she is my doctor and I trust her to make the right decision. If she...
Andrew P. Apr 13 2024
Review for Dr. Milder
I have been seeing Dr. Chwalisz since approximately 2017. In that time he has helped me through several significant issues, and vastly improved my quality of life. Despite being very busy and at a giant institution, he always takes his time in the appointment and answers any messages through the...
A Grateful Patient Apr 12 2024
Review for Dr. Chwalisz
Does an excellent job, is very efficient, knows her stuff, and open to any relevant questions I have. Very chill demeanor and good at sizing up situations.
RC Apr 12 2024
Review for Dr. Blumenthal
Location
Massachusetts General Hospital
Frequently Asked Questions
Where is Massachusetts General Hospital located?
Massachusetts General Hospital is located at 55 Fruit St, Boston, MA 02114. Find other locations and directions on Healthgrades.
Has Massachusetts General Hospital won any recent awards from Healthgrades?
Yes, Massachusetts General Hospital has been awarded with America's 250 Best Hospitals Award™, Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Gastrointestinal Care Award™, and 7 more in the past two years.
Is Massachusetts General Hospital highly rated with patients?
82% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Massachusetts General Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Massachusetts General Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Massachusetts General Hospital profile..
How does Massachusetts General Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
In 2023, after having breast implants for 35 years, they had become capsulated and ruptured; they were unhealthy and an unsightly mess! Upon initial consult with Dr. Hickle, she was confident and had a clear plan for mastopexy with new implants. I felt so trusting of her and the staff at Portland...