UPMC Western Maryland
UPMC Western Maryland is a medical facility located in Cumberland, MD. This hospital has been recognized for America’s 100 Best Hospitals for Spine Surgery Award™, Cardiac Surgery Excellence Award™, and more.
Patient Experience Rating
8% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards
America’s 100 Best Hospitals for Spine Surgery Award™ (2024, 2023, 2022)
Superior clinical outcomes in back and neck surgeries and spinal fusion procedures
Cardiac Surgery Excellence Award™ (2024)
Superior clinical outcomes in heart bypass surgery and heart valve surgery
Surgical Care Excellence Award™ (2024)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2023, 2022)
Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement
America’s 100 Best Hospitals for Coronary Intervention Award™ (2022)
Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Cardiac Surgery Excellence Award™
2024
America’s 100 Best Hospitals for Coronary Intervention Award™
2022
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Orthopedic Surgery Award™
2023, 2022
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Spine Surgery Award™
2024, 2023, 2022
America’s 100 Best Hospitals for Orthopedic Surgery Award™
2023, 2022
Complication Based Ratings
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceUPMC Western Maryland
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
UPMC Western Maryland
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 09 2024
Review for Dr. Patibanda
She is always very professional and her greeting is outstanding. She always ask how my health is . Which shows she is very caring about her patients. Staff is awesome as well. Thanks everyone !
Christine Bitanga Apr 03 2024
Review for Dr. Cimaglia
Dr. Patibanda's matter-of-fact manner helped to relax me about the procedure (a cortisone injection in the hip). He talked me through the injection, identifying what I would feel at each stage, and continually checking in with how I was feeling. It went quickly, perhaps too quickly. Given that this...
Mar 31 2024
Review for Dr. Patibanda
He said to me: 'Stop using medical words... When you gut a chicken or a turkey....'. He talks about 'gutting' something just prior to my surgery he is 3 hours late. I am a medical coder and have a doctorate in medical. I am not a surgeon. He exhibited bizarre and inhumane behavior.
Holiday Mar 30 2024
Review for Dr. Carpenter
His knowledge and experience helped me get over my fear of back surgery.
Thank you! Mar 28 2024
Review for Dr. Cohen-Inbar
Location
UPMC Western Maryland
Frequently Asked Questions
Where is UPMC Western Maryland located?
UPMC Western Maryland is located at 12500 Willowbrook Rd, Cumberland, MD 21502. Find other locations and directions on Healthgrades.
Has UPMC Western Maryland won any recent awards from Healthgrades?
Yes, UPMC Western Maryland has been awarded with America’s 100 Best Hospitals for Spine Surgery Award™, Cardiac Surgery Excellence Award™, Surgical Care Excellence Award™, and 2 more in the past two years.
Is UPMC Western Maryland highly rated with patients?
61% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does UPMC Western Maryland score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at UPMC Western Maryland?
Phone number, appointment information, and directions can be found on Healthgrades UPMC Western Maryland profile..
How does UPMC Western Maryland rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Patibanda was rude, angry that I asked questions and ignored my cardiac issues. He was insulting and unable to have a conversation with my husband and myself. He asked me what my concerns were, then repeated what he thought he heard, and became furious when I pointed out misunderstandings. My...