UM Charles Regional Medical Center
UM Charles Regional Medical Center is a medical facility located in La Plata, MD. This hospital has been recognized for Pulmonary Care Excellence Award™ and America’s 100 Best Hospitals for Pulmonary Care Award™.
Patient Experience Rating
8% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards
Pulmonary Care Excellence Award™ (2024)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
America’s 100 Best Hospitals for Pulmonary Care Award™ (2022)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2024
America’s 100 Best Hospitals for Pulmonary Care Award™
2022
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceUM Charles Regional Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
UM Charles Regional Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Mar 26 2024
Review for Dr. Major
My entire family has been seeing him for close to a decade. He truly is the best doctor I have ever had. He allows me to ask all of my questions and takes time to explain everything. My concerns are taken seriously and he does not stop until answers are found. His bedside manner is by far my...
Mar 26 2024
Review for Dr. Cook
With an exceptional bedside manner, Dr. Cook is thorough, thoughtful and honest. I’ve had docs blatantly lie or say anything to avoid silence. If I have some new question requiring more research, he will say he’ll do more research and will actually get back to you. My family values this personal...
LSC Mar 26 2024
Review for Dr. Cook
He was very professional, and explained everything quite clearlyhe told me when it was gonna hurt a little bitAnd we even had a few laughs with everyoneit was heaven
Mar 26 2024
Review for Dr. Patibanda
Dr. Shao has been my Dr. for the past 6 years. Even when I moved out of state and was transferred somewhere else, she always kept in contact to make sure that there were no gaps in my treatment plan. I never felt rushed in my appointments (which is unheard of in today's medical care), and she took...
T. Harris Mar 25 2024
Review for Dr. Shao
Location
UM Charles Regional Medical Center
Frequently Asked Questions
Where is UM Charles Regional Medical Center located?
UM Charles Regional Medical Center is located at 5 Garrett Ave, La Plata, MD 20646. Find other locations and directions on Healthgrades.
Has UM Charles Regional Medical Center won any recent awards from Healthgrades?
Yes, UM Charles Regional Medical Center has been awarded with Pulmonary Care Excellence Award™ and America’s 100 Best Hospitals for Pulmonary Care Award™ in the past two years.
Is UM Charles Regional Medical Center highly rated with patients?
64% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does UM Charles Regional Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at UM Charles Regional Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades UM Charles Regional Medical Center profile..
How does UM Charles Regional Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Don't expect a full physical like other doctors provide. Dr. Major conducts cursory examinations and leaves most of it to PA's or medical students.