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UM Charles Regional Medical Center

UM Charles Regional Medical Center is a medical facility located in La Plata, MD. This hospital has been recognized for Pulmonary Care Excellence Award™ and America’s 100 Best Hospitals for Pulmonary Care Award™.

56%

Patient Experience Rating

8% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2024)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™ (2022)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

As Expected

Vaginal Delivery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2024

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™

2022

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10

1% lower than the national average

56%

Would definitely recommend

8% lower than the national average

UM Charles Regional Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%47%

UM Charles Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%66%

Providers

Provider Reviews

Don't expect a full physical like other doctors provide. Dr. Major conducts cursory examinations and leaves most of it to PA's or medical students.

Mar 26 2024

Review for Dr. Major

My entire family has been seeing him for close to a decade. He truly is the best doctor I have ever had. He allows me to ask all of my questions and takes time to explain everything. My concerns are taken seriously and he does not stop until answers are found. His bedside manner is by far my...

Mar 26 2024

Review for Dr. Cook

With an exceptional bedside manner, Dr. Cook is thorough, thoughtful and honest. I’ve had docs blatantly lie or say anything to avoid silence. If I have some new question requiring more research, he will say he’ll do more research and will actually get back to you. My family values this personal...

LSC Mar 26 2024

Review for Dr. Cook

He was very professional, and explained everything quite clearlyhe told me when it was gonna hurt a little bitAnd we even had a few laughs with everyoneit was heaven

Mar 26 2024

Review for Dr. Patibanda

Dr. Shao has been my Dr. for the past 6 years. Even when I moved out of state and was transferred somewhere else, she always kept in contact to make sure that there were no gaps in my treatment plan. I never felt rushed in my appointments (which is unheard of in today's medical care), and she took...

T. Harris Mar 25 2024

Review for Dr. Shao

Location

UM Charles Regional Medical Center

5 Garrett Ave, La Plata MD 20646

CallDirections

(301) 786-5765

Frequently Asked Questions

Where is UM Charles Regional Medical Center located?

UM Charles Regional Medical Center is located at 5 Garrett Ave, La Plata, MD 20646. Find other locations and directions on Healthgrades.

Has UM Charles Regional Medical Center won any recent awards from Healthgrades?

Yes, UM Charles Regional Medical Center has been awarded with Pulmonary Care Excellence Award™ and America’s 100 Best Hospitals for Pulmonary Care Award™ in the past two years.

Is UM Charles Regional Medical Center highly rated with patients?

64% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does UM Charles Regional Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at UM Charles Regional Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades UM Charles Regional Medical Center profile..

How does UM Charles Regional Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

5 Garrett Ave

La Plata, MD 20646

Directions

(301) 786-5765