Northwest Hospital Center

55%

Patients that would definitely recommend

9% lower than the national average

Northwest Hospital Center is a medical facility located in Randallstown, MD. This hospital has been recognized for Joint Replacement Excellence Award™, Orthopedic Surgery Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™ (2022)

Superior clinical outcomes in knee and hip replacement

Orthopedic Surgery Excellence Award™

Orthopedic Surgery Excellence Award™ (2022)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Surgical Care Excellence Award™

Surgical Care Excellence Award™ (2022)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pancreatitis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Hip Replacement

In Hospital

Worse than Expected

Total Knee Replacement

In Hospital

As Expected

Specialty Excellence Awards

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™

2022

Orthopedic Surgery Excellence Award™

Orthopedic Surgery Excellence Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Specialty Excellence Awards

Orthopedic Surgery Excellence Award™

Orthopedic Surgery Excellence Award™

2022

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
60%

Patients who gave a rating of 9 or 10

5% lower than the national average

55%

Would definitely recommend

9% lower than the national average

Northwest Hospital Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%55%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%53%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%43%47%

Northwest Hospital Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%66%

Providers

Provider Reviews

Dr Parker, the administration staff, Ms. Keisha, and team made me feel welcomed and comfortable.

Steele D Mar 23 2024

Review for Dr. Parker III

Dr. Apostolo had scheduled a surgical procedure for me yesterday. Right before the surgery, he reevaluated my condition and weighed all the current factors along with my output to come to the conclusion that he would not continue with the surgery. He talked to me and really heard my concerns. I love...

Sandra Mar 22 2024

Review for Dr. Apostolo

Had surgery performed this month. She is an excellent surgeon. I absolutely love her.I am feeling so good no .and my problem has been rectified. I highly reccomend her.

Ellen Mar 21 2024

Review for Dr. Giusto

My visit was timely, professional and caring.. Dr. Pervaiz was through show concern for my problem and effectively treated my condition.

Mar 21 2024

Review for Dr. Pervaiz

Helping me make the decision for surgery as the best option for my case. Handing over excellent follow up care to Evan Taxin.

Mar 20 2024

Review for Dr. Pervaiz

Location

Northwest Hospital Center

5401 Old Court Rd, Randallstown MD 21133

CallDirections

(410) 521-2200

Frequently Asked Questions

Where is Northwest Hospital Center located?

Northwest Hospital Center is located at 5401 Old Court Rd, Randallstown, MD 21133. Find other locations and directions on Healthgrades.

Has Northwest Hospital Center won any recent awards from Healthgrades?

Yes, Northwest Hospital Center has been awarded with Joint Replacement Excellence Award™, Orthopedic Surgery Excellence Award™, and Surgical Care Excellence Award™ in the past two years.

Is Northwest Hospital Center highly rated with patients?

60% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Northwest Hospital Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Northwest Hospital Center?

Phone number, appointment information, and directions can be found on Healthgrades Northwest Hospital Center profile..

How does Northwest Hospital Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

5401 Old Court Rd

Randallstown, MD 21133

Directions

(410) 521-2200