Mercy Medical Center
Mercy Medical Center is a medical facility located in Baltimore, MD. This hospital has been recognized for Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Joint Replacement Award™, and more.
Patient Experience Rating
5% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Joint Replacement Award™ (2023, 2022)
Superior clinical outcomes in knee and hip replacement
America’s 50 Best Hospitals for Surgical Excellence Award™ (2023, 2022)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
Orthopedic Surgery Excellence Award™ (2023, 2022)
Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement
America’s 100 Best Hospitals for Spine Surgery Award™ (2022)
Superior clinical outcomes in back and neck surgeries and spinal fusion procedures
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Specialty Excellence Awards
Orthopedic Surgery Excellence Award™
2023, 2022
America’s 100 Best Hospitals for Spine Surgery Award™
2022
Complication Based Ratings
Carotid Procedures
In Hospital
Peripheral Vascular Bypass
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceMercy Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Mercy Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Marilyn Mar 23 2024
Review for Dr. Schon
Dr. Schon operated on mom after a prior unsuccessful surgery. As a healthcare professional, I can honestly say that I have never met a surgeon who is so involved in patient care. From the pre op appointments to the follow ups, Dr. Schon and his wonderful team have been incredible.(He is also an...
Whitney Mar 23 2024
Review for Dr. Schon
Had a large right inguinal hernia repaired using robotic surgery and mesh. Almost no pain from day 1. No pain, no sensation of the mesh, extremely happy with the results. Can't thank Dr. Swope, his staff, the Mercy team enough.
Mar 22 2024
Review for Dr. Swope
This is your dream come true doctor. She cares, she is knowledgeable and compassionate. There is no other doctor that can compare to Dr. Aygun. Been her patient for 10 yrs.
Araceli Mar 21 2024
Review for Dr. Aygun
Always pleasant, concerned about her patients. Wait time is low.
Laura Mar 20 2024
Review for Dr. Mijares
Location
Mercy Medical Center
Frequently Asked Questions
Where is Mercy Medical Center located?
Mercy Medical Center is located at 345 Saint Paul St # 5, Baltimore, MD 21202. Find other locations and directions on Healthgrades.
Has Mercy Medical Center won any recent awards from Healthgrades?
Yes, Mercy Medical Center has been awarded with Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Joint Replacement Award™, America’s 50 Best Hospitals for Surgical Excellence Award™, and 2 more in the past two years.
Is Mercy Medical Center highly rated with patients?
68% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Mercy Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Mercy Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Mercy Medical Center profile..
How does Mercy Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Skilled, thorough, responsive and caring. Schon is an old school healer with magical surgical skills!My first appointment occurred during a snow storm. The hospital offices were closed but Dr. Schon was there for my 8am evaluation. He always shows up. He answers all questions, shares the treatment...