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Mercy Medical Center

Mercy Medical Center is a medical facility located in Baltimore, MD. This hospital has been recognized for Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Joint Replacement Award™, and more.

69%

Patient Experience Rating

5% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Joint Replacement Award™

America’s 100 Best Hospitals for Joint Replacement Award™ (2023, 2022)

Superior clinical outcomes in knee and hip replacement

America’s 50 Best Hospitals for Surgical Excellence Award™

America’s 50 Best Hospitals for Surgical Excellence Award™ (2023, 2022)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Orthopedic Surgery Excellence Award™

Orthopedic Surgery Excellence Award™ (2023, 2022)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™ (2022)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Collapsed lung due to a procedure or surgery in or around the chest

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

As Expected

Vaginal Delivery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Specialty Excellence Awards

Orthopedic Surgery Excellence Award™

Orthopedic Surgery Excellence Award™

2023, 2022

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10

3% higher than the national average

69%

Would definitely recommend

5% higher than the national average

Mercy Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%57%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%47%

Mercy Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%59%66%

Providers

Provider Reviews

Skilled, thorough, responsive and caring. Schon is an old school healer with magical surgical skills!My first appointment occurred during a snow storm. The hospital offices were closed but Dr. Schon was there for my 8am evaluation. He always shows up. He answers all questions, shares the treatment...

Marilyn Mar 23 2024

Review for Dr. Schon

Dr. Schon operated on mom after a prior unsuccessful surgery. As a healthcare professional, I can honestly say that I have never met a surgeon who is so involved in patient care. From the pre op appointments to the follow ups, Dr. Schon and his wonderful team have been incredible.(He is also an...

Whitney Mar 23 2024

Review for Dr. Schon

Had a large right inguinal hernia repaired using robotic surgery and mesh. Almost no pain from day 1. No pain, no sensation of the mesh, extremely happy with the results. Can't thank Dr. Swope, his staff, the Mercy team enough.

Mar 22 2024

Review for Dr. Swope

This is your dream come true doctor. She cares, she is knowledgeable and compassionate. There is no other doctor that can compare to Dr. Aygun. Been her patient for 10 yrs.

Araceli Mar 21 2024

Review for Dr. Aygun

Always pleasant, concerned about her patients. Wait time is low.

Laura Mar 20 2024

Review for Dr. Mijares

Location

Mercy Medical Center

345 Saint Paul St # 5, Baltimore MD 21202

CallDirections

(410) 332-9000

Frequently Asked Questions

Where is Mercy Medical Center located?

Mercy Medical Center is located at 345 Saint Paul St # 5, Baltimore, MD 21202. Find other locations and directions on Healthgrades.

Has Mercy Medical Center won any recent awards from Healthgrades?

Yes, Mercy Medical Center has been awarded with Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Joint Replacement Award™, America’s 50 Best Hospitals for Surgical Excellence Award™, and 2 more in the past two years.

Is Mercy Medical Center highly rated with patients?

68% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Mercy Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Mercy Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Mercy Medical Center profile..

How does Mercy Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

345 Saint Paul St # 5

Baltimore, MD 21202

Directions

(410) 332-9000