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Southern Maine Health Care

Southern Maine Health Care is a medical facility located in Biddeford, ME. This hospital has been recognized for Patient Safety Excellence Award™, Pulmonary Care Excellence Award™, and more.

54%

Patient Experience Rating

10% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2024, 2023)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Critical Care Excellence Award™

Critical Care Excellence Award™ (2023, 2022)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™ (2022)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™

Stroke Care Excellence Award™ (2022)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Pressure sores or bed sores acquired in the hospital
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Critical Care Excellence Award™

Critical Care Excellence Award™

2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Stroke Care Excellence Award™

Stroke Care Excellence Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Hip Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2024, 2023

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™

2022

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
52%

Patients who gave a rating of 9 or 10

13% lower than the national average

54%

Would definitely recommend

10% lower than the national average

Southern Maine Health Care

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%46%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%52%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%80%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%42%47%

Southern Maine Health Care

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%36%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%49%66%

Providers

Provider Reviews

Sincere attentiveness to my dilemnaand shared strategies.

Mar 26 2024

Review for Dr. Hodroff

I saw Dr. Greenwood for many years and to say it was a huge loss when she retired at the end of last year would be an understatement. She was never quick to over diagnose or overprescribe medication which was just what I wanted in my primary care physician. My appointments were never rushed. She...

Madeline Goodman Mar 26 2024

Review for Dr. Greenwood

I enjoy my conversations with Dr Schopick and feel he has helped me tremendously. He is a compassionate extremely intelligent man who also shares my love for animals. His office manager Vicky is by far one of the nicest people I’ve ever had the pleasure of dealing with and is quick to get back to...

Lynn Mar 24 2024

Review for Dr. Schopick

Dr Tremblay is attentive, patient, responsive and accessible.

N OReilly Mar 23 2024

Review for Dr. Tremblay

It was my first time meeting Dr. McDonough at my annual appt today and she was great! She took her time to answer my questions, did a thorough examination and was very kind and personable, asking me about my children and chatting about her current pregnancy. Happy to be in good hands and hope to...

Jill Mar 22 2024

Review for Dr. McDonough

Location

Southern Maine Health Care

1 Medical Center Dr Fl 3, Biddeford ME 04005

CallDirections

(207) 283-7000

Frequently Asked Questions

Where is Southern Maine Health Care located?

Southern Maine Health Care is located at 1 Medical Center Dr Fl 3, Biddeford, ME 04005. Find other locations and directions on Healthgrades.

Has Southern Maine Health Care won any recent awards from Healthgrades?

Yes, Southern Maine Health Care has been awarded with Patient Safety Excellence Award™, Pulmonary Care Excellence Award™, Critical Care Excellence Award™, and 2 more in the past two years.

Is Southern Maine Health Care highly rated with patients?

52% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Southern Maine Health Care score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Southern Maine Health Care?

Phone number, appointment information, and directions can be found on Healthgrades Southern Maine Health Care profile..

How does Southern Maine Health Care rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1 Medical Center Dr Fl 3

Biddeford, ME 04005

Directions

(207) 283-7000