Northern Light Mercy Hospital
Northern Light Mercy Hospital is a medical facility located in Portland, ME. This hospital has been recognized for Outstanding Patient Experience Award™.
Patient Experience Rating
21% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2024, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceNorthern Light Mercy Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Northern Light Mercy Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Kathleen Anderson Apr 13 2024
Review for Dr. El Abd
This was my first visit with Dr. Hodroff. He was very pleasant and put me at ease. He performed a test taking two biopsies. He had the results quickly. He had a plan to treat my issue. I will see him again in six weeks unless I have an issue before.
Virginia Weaver Apr 11 2024
Review for Dr. Hodroff
The visit was complete with a hearing test and evaluation of my husband's issues. Dr Liess sat with us and heard our concerns. He addressed all concerns and even helped him get quality hearing aids. My husband can now hear and our lives are back to normal. The staff was very thoughtful and...
Apr 11 2024
Review for Dr. Liess
Dr Carter has the quintessential combination of Professional Skill and Genuine Kindness and Caring, both necessary components for HEALING!!
Jeannette Robinson Apr 10 2024
Review for Dr. Carter
Very receptive and extremely knowlegeble about my alopecia universalis issue and had various new treatments which I have not been offered by other dermatologist.
William Apr 07 2024
Review for Dr. Bruce
Location
Northern Light Mercy Hospital
Frequently Asked Questions
Where is Northern Light Mercy Hospital located?
Northern Light Mercy Hospital is located at 144 State St, Portland, ME 04101. Find other locations and directions on Healthgrades.
Has Northern Light Mercy Hospital won any recent awards from Healthgrades?
Yes, Northern Light Mercy Hospital has been awarded with Outstanding Patient Experience Award™ in the past two years.
Is Northern Light Mercy Hospital highly rated with patients?
82% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Northern Light Mercy Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Northern Light Mercy Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Northern Light Mercy Hospital profile..
How does Northern Light Mercy Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
I have had three injections I was in and out in minutes since he is a master at performing these. I have had great results after injections allowing me to return to work and full function. He had a great staff including office help who communicated to my work to have a leave approved. His NP Tracey...