Stephens Memorial Hospital
Stephens Memorial Hospital is a medical facility located in Norway, ME. This hospital has been recognized for Outstanding Patient Experience Award™.
Patient Experience Rating
11% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceStephens Memorial Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Stephens Memorial Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Mabel E Apr 14 2024
Review for Dr. Choo
Appointment was on time, everyone was very nice. Dr. Kurtz was very professional and explained my condition thoroughly and what my options were. He took the time to answer all of my questions and concerns. It was a very good appointment.
Bill Apr 13 2024
Review for Dr. Kurtz
I felt this Dr. spent too much time staring at her computer instead of listening to me as a patient. The staff was not friendly or even slightly caring. I need to feel like a Dr. sees me as an individual and cares about my needs. I also had to call the office multiple times to get the results of...
Disappointed in Aspen Apr 12 2024
Review for Dr. Chamberlin
Very receptive and extremely knowlegeble about my alopecia universalis issue and had various new treatments which I have not been offered by other dermatologist.
William Apr 07 2024
Review for Dr. Bruce
Dr. Lapham was familiar with my information before my appointment. He also communicates extremely well. He explains issues in depth. He went well beyond what I expected in stressing to me my particular health issues and the remedies involved. He is very caring, knowledgeable, and kind.
none please Mar 21 2024
Review for Dr. Lapham
Location
Stephens Memorial Hospital
Frequently Asked Questions
Where is Stephens Memorial Hospital located?
Stephens Memorial Hospital is located at 181 Main St, Norway, ME 04268. Find other locations and directions on Healthgrades.
Has Stephens Memorial Hospital won any recent awards from Healthgrades?
Yes, Stephens Memorial Hospital has been awarded with Outstanding Patient Experience Award™ in the past two years.
Is Stephens Memorial Hospital highly rated with patients?
78% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Stephens Memorial Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 10 hospital services. View more details here.
How do I get in at Stephens Memorial Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Stephens Memorial Hospital profile..
How does Stephens Memorial Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
She listens well and worked with the interest of the patient at the center of care. Dr. Choo is intentional and goal oriented with patient medical conditions. Following up with personal phone calls if any medical test has concerns to be addressed