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Citizens Medical Center

Citizens Medical Center is a medical facility located in Columbia, LA. This hospital has been recognized for Outstanding Patient Experience Award™.

99%

Patient Experience Rating

27% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

6 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
98%

Patients who gave a rating of 9 or 10

23% higher than the national average

99%

Would definitely recommend

27% higher than the national average

Citizens Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%100%82%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%100%81%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%98%71%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%96%64%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%99%87%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%96%54%

Citizens Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%98%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%100%76%

Providers

Provider Reviews

More interested in looking at the stock market on his phone and taking personal calls than even listening to his patients...He has absolutely no compassion whatsoever and an inflated ego and a grandiose narcissist

Mar 28 2024

Review for Dr. Head

Dr. B is the best, he makes you feel so comfortable, he takes the time to explain your medical conditions, and the medications you'll be taking.

Jacqueline Feb 17 2024

Review for Dr. Barksdale

Doesn’t listen. Rude, will not take necessary action in an urgent situation. Requested another Dr, all nurses disagreed and recommended seeking care elsewhere due to his negligence. Ran test and then argued results vs requested care needed based off of patient facts.

Dec 17 2023

Review for Dr. Nguyen

Very rude and they will have you waiting for 3 hours in soon as you go back there they get rid of you in 2 minutes the nurses mad they gotta deal with so many people in take the anger out on you I talked to him for 30 seconds he said he be right back n 20 seconds later the nurse said we can sign out...

Devon Nov 17 2023

Review for Dr. Fairbanks Jr

Dr. Head was one of myPatient’s Dr. I was his Caregiver for several years. I would take him down to Dr.s appts. Dr. Head was amazing and so caring. He listened to every word and helped in every way!

Jodie Meeks Oct 22 2023

Review for Dr. Head

Location

Citizens Medical Center

7939 HIGHWAY 165, Columbia LA 71418

CallDirections

(318) 649-6106

Frequently Asked Questions

Where is Citizens Medical Center located?

Citizens Medical Center is located at 7939 HIGHWAY 165, Columbia, LA 71418. Find other locations and directions on Healthgrades.

Has Citizens Medical Center won any recent awards from Healthgrades?

Yes, Citizens Medical Center has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is Citizens Medical Center highly rated with patients?

98% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Citizens Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 6 hospital services. View more details here.

How do I get in at Citizens Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Citizens Medical Center profile..

How does Citizens Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

7939 HIGHWAY 165

Columbia, LA 71418

Directions

(318) 649-6106