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Ochsner Medical Center - North Shore

Ochsner Medical Center - North Shore is a medical facility located in Slidell, LA. This hospital has been recognized for Patient Safety Excellence Award™, Gastrointestinal Care Excellence Award™, and more.

71%

Patient Experience Rating

7% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™ (2022)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Gastrointestinal Surgery Excellence Award™

Gastrointestinal Surgery Excellence Award™ (2022)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

13 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™

2022

Gastrointestinal Surgery Excellence Award™

Gastrointestinal Surgery Excellence Award™

2022

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Worse than Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10

4% higher than the national average

71%

Would definitely recommend

7% higher than the national average

Ochsner Medical Center - North Shore

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%47%

Ochsner Medical Center - North Shore

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%67%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%66%

Providers

Provider Reviews

Mrs. Gina Rivero is very knowledgeable and truly cares about each of her patients. A quick medication refill and lab work evaluation appointment was very enjoyable.

GP Mar 28 2024

Review for Gina Rivero

Dr. Gina has been the best doctor I have ever had. She is thorough and VERY patient. She will sit and listen to each and every bullet point you would like to discuss with her during or even after your visit. I wouldn’t choose any other provider!!

LaKeshia Price Mar 27 2024

Review for Gina Rivero

Dr. Feng is wonderful. She listens to your concerns and knowledgable responses. I had another neurologist who did not want to confirm my MS diagnosis until I had a third flare therefore not allowing me to start meds but Dr. Feng listened to my concerns and started me on meds immediately. Her and her...

MS Warrior Mar 26 2024

Review for Dr. Feng

I absolutely trust Dr Dale’s medical advice and depend upon him to recommend any doctor that I might need for my medical care. Lynne Kerling

Lynne Kerling Mar 26 2024

Review for Dr. Dale

Patient and explained everything. Very knowledgeable and a great personality

Mar 19 2024

Review for Dr. Lee

Location

Ochsner Medical Center - North Shore

100 Medical Center Dr, Slidell LA 70461

CallDirections

(985) 326-9918

Frequently Asked Questions

Where is Ochsner Medical Center - North Shore located?

Ochsner Medical Center - North Shore is located at 100 Medical Center Dr, Slidell, LA 70461. Find other locations and directions on Healthgrades.

Has Ochsner Medical Center - North Shore won any recent awards from Healthgrades?

Yes, Ochsner Medical Center - North Shore has been awarded with Patient Safety Excellence Award™, Gastrointestinal Care Excellence Award™, and Gastrointestinal Surgery Excellence Award™ in the past two years.

Is Ochsner Medical Center - North Shore highly rated with patients?

69% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Ochsner Medical Center - North Shore score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Ochsner Medical Center - North Shore?

Phone number, appointment information, and directions can be found on Healthgrades Ochsner Medical Center - North Shore profile..

How does Ochsner Medical Center - North Shore rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

100 Medical Center Dr

Slidell, LA 70461

Directions

(985) 326-9918