St. Elizabeth Florence Hospital

64%

Patients that would definitely recommend

Equal to the national average

St. Elizabeth Florence Hospital is a medical facility located in Florence, KY. This hospital has been recognized for Patient Safety Excellence Award™ and Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2023)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Respiratory failure following surgery

2 ratings were better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10

1% higher than the national average

64%

Would definitely recommend

Equal to the national average

St. Elizabeth Florence Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%47%

St. Elizabeth Florence Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%66%

Providers

Provider Reviews

Dr. Scherzinger is very down to earth, understanding and reassuring. He takes all the time necessary to review and explain health issues, x-rays, etc... and plan of action. That is my experience and I would recommend him highly to anyone in need of his area of expertise.

Mar 24 2024

Review for Dr. Schertzinger

I visited numerous specialists at UCLA, Cedar Sinai, and UC Irvine, including endocrinologists and integrative medicine doctors. Yet, none could identify my condition or truly listen to me the way Dr. Friedman did. Remarkably, through telemedicine alone, he diagnosed extremely rare conditions and...

Rahaf Q Mar 24 2024

Review for Dr. Friedman

Total professional experience from start to finish. Also you are not just a number but a patient who is listened to with the kindest heart and interest to treat and help you. Thank you is not enough for the sweet Dr and his staff. If I could give it a 100 stars I would!

Lisa and Mark Massa Mar 21 2024

Review for Dr. Spanyer

Explains all options well and doesn’t pressure a patient into making decisions quickly.

Mar 21 2024

Review for Dr. Spanyer

Have had two surgeries, one on neck and other on lower spine. Both excellent results. Very Careing!!!

Mar 20 2024

Review for Dr. Skidmore

Location

St. Elizabeth Florence Hospital

4900 Houston Rd, Florence KY 41042

CallDirections

(859) 212-5200

Frequently Asked Questions

Where is St. Elizabeth Florence Hospital located?

St. Elizabeth Florence Hospital is located at 4900 Houston Rd, Florence, KY 41042. Find other locations and directions on Healthgrades.

Has St. Elizabeth Florence Hospital won any recent awards from Healthgrades?

Yes, St. Elizabeth Florence Hospital has been awarded with Patient Safety Excellence Award™ and Outstanding Patient Experience Award™ in the past two years.

Is St. Elizabeth Florence Hospital highly rated with patients?

66% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does St. Elizabeth Florence Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at St. Elizabeth Florence Hospital?

Phone number, appointment information, and directions can be found on Healthgrades St. Elizabeth Florence Hospital profile..

How does St. Elizabeth Florence Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

4900 Houston Rd

Florence, KY 41042

Directions

(859) 212-5200